Jessica Lopez
Dallas,TX
Summary
Dynamic and results-driven professional with extensive experience at Legends Hospitality, LLC, excelling in customer service and inventory management. Proven ability to enhance sales through effective merchandising and client relationship building. Bilingual and adaptable, with a strong commitment to teamwork and maintaining high operational standards.
Overview
6
6
years of professional experience
Work History
Lead Sales Associate (American Airlines Center)
Legends Hospitality, LLC
12.2018 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Developed and maintained knowledge of current sales and promotions.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new sales associates to ensure consistent performance across the team.
Dallas Cowboys Warehouse
Innovative Solutions Advisors/Stadium People
07.2022 - 09.2022
- Consistently lifted materials weighing as much as 50+ pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
COVID-19 Screener
Texas Health Presbyterian Hospital Plano
08.2020 - 01.2021
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Disinfected tools, equipment and surfaces between patients.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
Education
Associate of Science -
El Centro College
Dallas, TX05-2018
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Pricing and labeling
- POS system operation
- Teamwork and collaboration
- Merchandise displays
- Inventory and stocking
- Bilingual
- Client relationship building
- Flexible schedule
Accomplishments
- Collaborated with a team of 10 in the store development of The Hangar, Frisco,TX location.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsPaid time offPaid sick leave401k matchQuote
Life is something that happens to you while you’re making other plans.
Margaret Milar
Software
NCR Counterpoint
Square POS
Timeline
Dallas Cowboys Warehouse
Innovative Solutions Advisors/Stadium People
07.2022 - 09.2022
COVID-19 Screener
Texas Health Presbyterian Hospital Plano
08.2020 - 01.2021
Lead Sales Associate (American Airlines Center)
Legends Hospitality, LLC
12.2018 - Current
Associate of Science -
El Centro College
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