Jessica Lopez
Rancho Cucamonga,CA
Summary
Strong understanding of property management principles and tenant satisfaction. Utilizes effective negotiation techniques to secure lease agreements.
Overview
3
3
years of professional experience
Work History
Leasing Manager
Allmark Property Management-Victoria Woods Apartments
Rancho Cucamonga, CA
10.2022 - Current
- Managed leasing process, ensuring compliance with policies and regulations.
- Developed marketing strategies to increase occupancy rates for residential units.
- Conducted property tours, showcasing amenities and addressing potential tenant inquiries.
- Trained and mentored leasing staff on best practices in customer service and sales techniques.
Behavioral therapist
CARD
- Managing inappropriate behaviors
- Implementing programs based on ABA principles that increase communication, basic social cues and social skills
- Accurately recording lessons on clients progress
Receptionist
Foothill Optometric Center
- Schedule appointments for patients requests and accurately estimated wait times.
- Ensuring to make charts for each patient which provides insurance and personal data.
- Confirming all appointments, a day prior to make the schedule run smoothly.
- Authorizing insurances and billing
Host
California Pizza Kitchen
- Seated guests, accounting for special requests and accurately estimated wait times.
- Answered the phone to take delivery or pickup orders from callers.
- Worked well with kitchen, management and serving staff to coordinate efficient service.
- Observed the dining room to monitor guest satisfaction and provided assistance when needed.
FOH Trainer
Stonefire Grill
- Tested trainees on materials to determine their level of understanding.
- Trained team members on all positions such as the register, phones, line running, take-out, and serving.
- Catered events such as weddings, funerals, birthdays, etc.
- Developed and coordinated trainings to help learn the company's policies and procedures/job tasks.
Manager
Taco Bell
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules, and preparing deposits.
- Organized breaks accordingly.
- Operated all kitchen equipment safely to avoid injuries.
- Assigned tasks to associates to fit skill level and maximize team performance.
Internship
MSI International
- Reviewed activities regularly to identify opportunities for improvement.
- Gathered data from market research and entered information into computer system.
- Replenished office inventory and delivered files to employees.
Education
High School Diploma -
A.B. Miller
Fontana CA06.2016
Skills
- Communication
- Spanish Speaker
- Professionalism
- Computer Literacy
- Good Written and Verbal Skills
- Property management
Timeline
Leasing Manager
Allmark Property Management-Victoria Woods Apartments
10.2022 - Current
Behavioral therapist
CARD
Receptionist
Foothill Optometric Center
Host
California Pizza Kitchen
FOH Trainer
Stonefire Grill
Manager
Taco Bell
Internship
MSI International
High School Diploma -
A.B. Miller