
Customer Service Professional experienced in delivering high-quality bilingual support in English and Spanish. Achieved effective issue resolution and customer satisfaction through strategic problem-solving and relationship building. Focused on accurate order management and maintaining confidentiality while adapting to changing priorities.
• Supported students with diverse learning, behavioral, physical, and social-emotional needs in an integrated classroom and supported their educational experience.
Facilitated bilingual students' participation in classroom activities and assignments, and increased their engagement and understanding.
Used English and Spanish to support communication with families and diverse community needs.
Collaborated with teachers to implement educational strategies tailored to diverse learners, improving overall classroom inclusivity.
• Built respectful, trusting relationships by listening closely, responding patiently, and adjusting communication to each person's needs.