Jessica Lowder
Oklahoma City,OK
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Bartender
Hilton Garden Inn Hotel
Oklahoma City, Oklahoma
2025.10 - Current
- Mixed and served beverages, ensuring adherence to Hilton Garden Inn standards for quality and presentation.
- Welcomed customers warmly upon arrival, creating a friendly atmosphere. and provided excellent customer service.
- Interacted positively with guests to enhance their experience.
- Maintained cleanliness and organization of bar area during shifts.
- Monitored inventory levels and restocked supplies to maintain uninterrupted service during shifts.
- Collaborated with kitchen staff for seamless service during events.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Personal Assistant
Mike Rice
Oklahoma City, Oklahoma
2023.05 - Current
- Coordinated travel arrangements and accommodations to ensure smooth and efficient business trips.
- Coordinated travel arrangements and accommodations to ensure smooth and efficient business trips.
- Streamlined filing systems to enhance organization and improve record-keeping accuracy.
- Maintained confidential files related to personnel records or other sensitive information.
- Streamlined filing systems to enhance organization and improve record-keeping accuracy.
New patient coordinator/Lead Dental Assistant
29th Street Dental Care
Chickasha, Oklahoma
2014.02 - 2021.05
- Coordinated patient intake processes, including obtaining medical records from outside sources, verifying insurance eligibility, collecting co-pays and scheduling follow-up visits as needed.
- Welcomed new patients and facilitated smooth check-in processes.
- Collected patient information and verified insurance details promptly.
- Scheduled appointments and managed patient calendars efficiently.
- Maintained accurate patient records in electronic health systems consistently.
- Trained new staff on patient coordination procedures and systems efficiently.
- Facilitated patient intake procedures in a healthcare setting.
Lead Bartender
Grand Casino
Shawnee, Oklahoma
2008.03 - 2014.02
- Trained and mentored junior bartenders on drink preparation and customer service.
- Developed innovative cocktail recipes to enhance guest experiences at the casino.
- Managed bar operations and ensured compliance with health and safety standards.
- Provided excellent customer service by addressing guest inquiries and resolving issues.
- Maintained cleanliness of bar area, ensuring a safe environment for staff and guests.
- Handled inventory management and coordinated orders with suppliers efficiently.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
Education
Fairview Public Schools
Fairview, OKSome College (No Degree) - English
Oklahoma State University
Stillwater, OKSkills
- Mixology techniques
- Customer service
- Attention to detail
- Hospitality and accommodation
- Effective communication
- Patience and tolerance
- Inventory management
Certification
- ABLE license
- Server Training Certificate
Languages
English
Professional
Affiliations
- Sunday School Teacher at Lifechurch
- Sisu shelter volunteer
- Hiking/Climbing mountains
- Reading
- Camping
References
References available upon request.
Timeline
Bartender
Hilton Garden Inn Hotel
2025.10 - Current
Personal Assistant
Mike Rice
2023.05 - Current
New patient coordinator/Lead Dental Assistant
29th Street Dental Care
2014.02 - 2021.05
Lead Bartender
Grand Casino
2008.03 - 2014.02
Fairview Public Schools
Some College (No Degree) - English
Oklahoma State University