Jessica Lowe
Eau Claire,WI
Summary
Demonstrates strong problem solving, communication, and teamwork skills. With proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, (TSA) Dept. Of Homeland Security
Eau Claire, WI
03.2017 - Current
- Operating x-ray equipment, conducting pat-downs and bag searches.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
- Worked remotely for Office of Human Capital. During that time I used Microsoft excel, word, and teams.
- Trained new officers on safety protocols and operational procedures
- Demonstrated strong decision-making skills in high-pressure environments
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
Nursing Resource Coordinator
Dove Healthcare West
Eau Claire, WI
03.2016 - 03.2017
- Coordinated scheduling for staff and resource allocation to optimize operational efficiency.
- Supported floor nursing staff when needed
- Managed inventory and supply chain processes, ensuring timely availability of essential resources.
Certified Nursing Assistant
Dove Healthcare West
Eau Claire, WI
06.2007 - 03.2016
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Implemented infection control measures, improving overall health standards within facility.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Dietary Aide
Dove Healthcare West
Eau Claire, WI
08.2005 - 06.2007
- Monitored food temperatures to ensure compliance with safety standards.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
High School Diploma -
Memorial High School
Eau Claire, WI05.2007
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Multitasking
- Reliability
- Effective communication
- Team building
- Problem-solving
- Public safety
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Transportation Security Officer
Transportation Security Administration, (TSA) Dept. Of Homeland Security
03.2017 - Current
Nursing Resource Coordinator
Dove Healthcare West
03.2016 - 03.2017
Certified Nursing Assistant
Dove Healthcare West
06.2007 - 03.2016
Dietary Aide
Dove Healthcare West
08.2005 - 06.2007
High School Diploma -
Memorial High School
Model Officer in 2023, 2024, 2025, 2026
Voted Model Officer numerous times since the creation of the title. Also have received multiple customer service, integrity, and security awards throughout my career at TSA.