Jessica L Rivas
Iselin,NJ
Summary
As a Kean alumnus, I am seeking a career in the medical field that allows me to display my technical skills in an environment that challenges me. I seek a career path that allows me to develop new skills and ideas to better adapt to the work environment.
Overview
6
6
years of professional experience
Work History
Receptionist
Union County Orthopedic Group Physical Therapy
Union, NJ
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Physical Therapy Aide
Twin Boro Physical Therapy
Westfield, NJ
09.2022 - Current
- Assisting patients with exercise
- Assisting patients into the clinic
- Maintained exercise flow charts
- Clean tables and equipment/ laundry
- Assist therapists in preparing hot packs, ice packs and monitoring patients
Shadowing Student
Dr. Raja Pullatt
Union, NJ
07.2022 - 09.2022
- Enhanced student comprehension by incorporating real-world examples and case studies.
- Demonstrated how to properly read an EKG.
- Demonstrated how to take patients' blood pressure.
Cashier/Customer Service
Hobby Lobby
Iselin, NJ
08.2021 - 09.2022
- Greeted customers and assisted them in finding items located in the store
- Provided great customer service, provided information about products and their purpose
- Assisted in the warehouse opening boxes and properly placing merchandise on shelves
- Assisted my supervisor in properly assembling shelves into aisles
Cashier/Customer Service
Burlington
Iselin, NJ
02.2020 - 07.2021
- Provided great customer service and assisted customers in finding merchandise around the store
- Assisted managers unload the truck with merchandise and properly attach price tags to soon be hung up on the merchandise rack
Receptionist
Richard C. Angrist M.D, P.A
Somerset, NJ
11.2019 - 02.2020
- Answered phones
- Confirmed appointments
- Filed patient records
Education
Bachelors - Biology Health Professions
Kean University
Union, NJ05.2025
Skills
- Proficient in Microsoft, Google, and macOS products
- Strong listening and communication skills
- Fast learner and headstrong
- I can multitask
- Motivated attitude
- Medical Terminology
- Customer/Client relations
- Data entry
- Time management
- Verbal and written communication
- Office administration
- Office management
- Tech-Savvy
LANGUAGES
Spanish
English
Awards
Dean's List at Saint Peter’s University during my fall semester as a sophomore student.
Timeline
Receptionist
Union County Orthopedic Group Physical Therapy
01.2025 - Current
Physical Therapy Aide
Twin Boro Physical Therapy
09.2022 - Current
Shadowing Student
Dr. Raja Pullatt
07.2022 - 09.2022
Cashier/Customer Service
Hobby Lobby
08.2021 - 09.2022
Cashier/Customer Service
Burlington
02.2020 - 07.2021
Receptionist
Richard C. Angrist M.D, P.A
11.2019 - 02.2020
Bachelors - Biology Health Professions
Kean University