Jessica Lucas
Cincinnati,OH
Summary
Compliance Officer with extensive experience in compliance monitoring and regulatory frameworks. Enhanced operational efficiency through effective documentation and checklist development. Proven expertise in fleet management and regulatory compliance across multiple states, emphasizing process assessment. Over 15 years of experience in Emergency Medical Services, encompassing emergency, hospital, non-emergency, and compliance roles.
Overview
16
16
years of professional experience
Work History
Compliance Officer
First Care Ohio LLC
Cincinnati, Ohio
08.2025 - Current
- Ensured, monitored, and maintained a fleet of 30 ambulances, 2 assistance SUVs, and 16 ambulettes to meet Ohio, Kentucky, and Indiana State requirements.
- Assisted in Ohio, Kentucky, and Indiana state inspections on a fleet of 48 vehicles.
- Summarized compliance documentation for the fleet.
- Created comprehensive and easy-to-understand checklists for crews and management to use.
- Assessed the effectiveness of existing processes and procedures related to compliance.
- Advised management on best practices in compliance-related matters.
- Traveled to inspect and maintain compliance at main headquarters and 5 satellite locations.
Assistance Driver
First Care Ohio LLC
Cincinnati, Ohio
03.2025 - 08.2025
- Assisted veterans with boarding and disembarking, ensuring comfort and safety.
- Maintained vehicle cleanliness and performed routine inspections before and at the end of shifts.
- Communicated effectively with dispatch regarding route changes and delays.
- Managed transportation schedules, adhering to pick-up and drop-off times.
- Documented daily mileage and fuel usage for accurate record-keeping.
- Resolved client inquiries promptly, enhancing overall service satisfaction.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Picked up clients from specific locations to transport and drop off at destinations.
- Managed time efficiently when making multiple stops along designated routes.
- Assisted passengers with loading and unloading their luggage.
Paramedic
First Care Ohio LLC
Cincinnati, OH
07.2013 - 10.2024
- Administered emergency medical care to patients in critical situations.
- Operated advanced life support equipment during transport of patients.
- Assessed patient conditions and provided appropriate interventions promptly.
- Educated patients and families on health management and safety protocols.
- Documented care provided to patients into reports for submission to supervisor.
- Demonstrated dedication to providing quality care through continued training and education.
- Ensured compliance with local, state, and federal medical regulations consistently.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Operated specialized medical equipment such as ventilators, defibrillators, suction devices and stretchers.
- Provided pre-hospital care to those in need, including administering medications, providing wound care and performing intubations.
- Assessed emergency situations and prioritized medical care for patients.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
ER Paramedic
Cincinnati Children's Hospital
Liberty Township, OH
09.2017 - 09.2022
- Responded quickly to diverse medical emergencies with professionalism and skill.
- Participated in continuous training to maintain up-to-date medical knowledge.
- Provided emotional support for patients during times of distress while respecting their dignity at all times.
- Performed diagnostic tests including 12-lead EKG's, blood glucose monitoring, pulse oximetry and capnography.
- Mentored junior paramedics in best practices and protocols.
- Documented patient information and care procedures accurately and efficiently.
- Monitored vital signs and recorded patient information for medical records.
- Managed difficult or emotional situations using sound clinical judgement to ensure the safety of patients, visitors and staff.
- Communicated effectively with other healthcare professionals to coordinate appropriate patient care.
Paramedic 911
St. Clair EMS
Liberty, IN
07.2013 - 09.2017
- Provided immediate medical care during emergency calls.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Responded quickly to changing situations in high-stress environments.
- Participated in ongoing training to enhance emergency response skills.
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Operated specialized medical equipment such as ventilators, defibrillators, suction devices and stretchers.
- Assessed emergency situations and prioritized medical care for patients.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
Emergency Medical Technician 911
City of Wyoming
Wyoming, OH
05.2010 - 06.2013
- Responded promptly to emergency calls in the City of Wyoming and surrounding areas.
- Provided basic life support and first aid to patients in critical situations.
- Operated and maintained emergency medical equipment and vehicles efficiently.
- Documented patient information and treatment protocols accurately in reports.
- Remained level-headed and proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Education
Associate of Applied Science - Emergency Medicine
University of Cincinnati
Cincinnati, OH06-2013
Skills
- Compliance monitoring and documentation
- Record keeping
- Time management
- Document review
- Regulatory enforcement
- Compliance assessment
- Regulatory knowledge
- Vehicle inspection expertise
Timeline
Compliance Officer
First Care Ohio LLC
08.2025 - Current
Assistance Driver
First Care Ohio LLC
03.2025 - 08.2025
ER Paramedic
Cincinnati Children's Hospital
09.2017 - 09.2022
Paramedic
First Care Ohio LLC
07.2013 - 10.2024
Paramedic 911
St. Clair EMS
07.2013 - 09.2017
Emergency Medical Technician 911
City of Wyoming
05.2010 - 06.2013
Associate of Applied Science - Emergency Medicine
University of Cincinnati