Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA LYNNE HUGHES

QUINCY,USA

Summary

Friendly, client oriented professional offering 4 years of experience in the hospitality industry. Highly skilled in guest client interaction, enhancing customer satisfaction and overall patrons’ ratio by demonstration of high-quality hospitality etiquette.

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Waitress/Bartender

Furnace Brook Golf Club
02.2018 - 04.2021
  • Prepare and serve drinks and beverages to patrons following regular recipes
  • Operate register and verification machines
  • Explain various dishes on the menu to patrons and make menu recommendations if desired
  • Take orders and relay the same
  • Assisted in the kitchen when needed

Catering Assistant for Functions

Anthony Columbus Catering
07.2017 - 07.2019
  • Prepared and assisted in the preparation of all foods for assigned catered events
  • Planned and served all food and beverages ordered with respect to times, quantities specified on catering requests
  • Set up equipment, furnishings, food service ware and décor for all catered events
  • Ensured accurate and timely delivery for all assigned catering events and orders
  • Recorded service quantities and billing amounts on catering records

Esthetics Student

Elizabeth Grady School
10.2015 - 10.2016
  • Graduated from Elizabeth Grady School Esthetician Program. The Program provided a comprehensive understanding of the tools and techniques of real-world perspectives pertaining to: Skin care services; product knowledge, business operations, sales, the art and application of make-up; and the scientific foundation of skin, health, and customer service.
  • Series 7 Licensed Esthetician (Current License)

Family Readiness Group FRG

US Army Infantry – JBLM, WA and Fort Drum, NY
08.2011 - 09.2015
  • Served as part of the Family Readiness Group (FRG) that is an officially command sponsored organization of family members, volunteers, and Soldiers belonging to Charlie Company, 4th Battalion, 9th Infantry Regiment (JBLM) and Headquarters and Headquarters Company (HHC), 1st Battalion, 87th Infantry Regiment (Fort Drum). Provided mutual support and assistance, and communication to family members, the chain of command, and community resources.
  • Assisted in the arrangement of care packages being shipped to Soldiers while deployed in support of Operation Iraqi Freedom.
  • Assisted in planning FRG social activities for family members of deployed soldiers in support of Operation Iraqi Freedom, long term field training exercises, and Permanent Change of Stations.

Education

High School Diploma -

Quincy High School
Quincy, MA
01.2008

Psychology

Fisher College
Boston, MA
01.2009

Phlebotomy

Quincy College
Quincy, MA
02-2025

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Elizabeth Grady School
Medford, MA
01.2016

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Handling complaints
  • Active listening
  • Allergy awareness
  • Reliability and punctuality

Timeline

Waitress/Bartender

Furnace Brook Golf Club
02.2018 - 04.2021

Catering Assistant for Functions

Anthony Columbus Catering
07.2017 - 07.2019

Esthetics Student

Elizabeth Grady School
10.2015 - 10.2016

Family Readiness Group FRG

US Army Infantry – JBLM, WA and Fort Drum, NY
08.2011 - 09.2015

Psychology

Fisher College

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Elizabeth Grady School

High School Diploma -

Quincy High School

Phlebotomy

Quincy College
JESSICA LYNNE HUGHES