Jessica MacPhee
Flowery Branch,GA
Summary
Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
House Manager
Anne Eiswirth
Johns Creek, GA
08.2018 - 05.2024
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Worked with contractors, landscapers, plumbers etc to keep the home maintained
- Handled doctors visits, vet visits for kids and animals
- Did the cooking and some light house work to keep the home organizing and orderly.
- Helped maintain the pool and contacted the right people if maintenance was needed.
- Made breakfast lunch and dinner
Private Nanny
Brittany Brown
Sugar Hill, GA
05.2016 - 04.2018
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Server
Stoney River Steakhouse
Duluth, GA
08.2015 - 04.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Life Insurance Agent
Assurant Solutions
Remote
01.2014 - 08.2016
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Education
Duluth High School
Duluth, GASkills
- Calendar Management
- Preventive Maintenance
- Exceptional organization
- Appointment Coordination
- Employee Scheduling
- Safety Management
- Financial Management
- Event Planning
- Housekeeping
- Menu Planning
- Expense Management
- Quality service
- Activity Supervision
- Behavior Modeling
- Activities scheduling
- Grocery shopping
- Transportation Arrangements
- Personal Shopping
- Cleaning proficiency
- Facility Oversight
- Maintenance and repair management
- Emergency Response
- Household Maintenance
- Event oversight
- Laundry Management
- Childcare experience
- Elderly assistance
- Decision-Making
- Problem-Solving
- Clear Communication
- Policy Enforcement
- Customer Service
- Equipment Purchasing
- Creative Thinking
- Personnel Problem Management
Timeline
House Manager
Anne Eiswirth
08.2018 - 05.2024
Private Nanny
Brittany Brown
05.2016 - 04.2018
Server
Stoney River Steakhouse
08.2015 - 04.2017
Life Insurance Agent
Assurant Solutions
01.2014 - 08.2016
Duluth High School