JESSICA MAHN
Los Angeles,CA
Summary
Focused Clinical Director with a background spent overseeing budget, personnel and regulatory concerns. A highly collaborative leader with skills in assigning caseloads, participating in meetings with clinical staff and ensuring that facility policies are observed. Offering exemplary communication and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Clinical Director
Muir Wood Adolescent & Family Services
01.2023 - Current
- Responsible for supervising staff in treatment planning, program scheduling, and program development
- Provide floor staff support through monthly trainings and collaboration time between the care coordinators and the clinical team
- Responsible for holding a 6-7 client caseload - facilitating 1:1 therapy, family therapy, and weekly group therapy involving all clients
- Primary therapist tracks clients progress throughout their time in treatment and works closely with the referral source to prepare for a successful aftercare plan for families
- Participates weekly in telehealth alumni programming
- Collaborates weekly with the entire treatment team to discuss ongoing treatment, medication management, and discharge planning
- Develops treatment plans with the involvement of the client
- Responsible for maintaining Federal regulations including HIPPA and Alcohol and Drug Abuse Patient
- Record compliance and client communication and documentation requirements as identified by county, state and federal regulatory agencies
- Responsible for maintaining all documentation related to position in compliance with the standards of state of California DHCS, and JCAHO
- Trained in the application and facilitation of Dialectical Behavior Therapy
- Manages budget, hiring staff, performance reviews for entire clinical team.
- Developed, implemented, revised, and evaluated policies and procedures.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Primary Therapist
Muir Wood Adolescent And Family Services
11.2019 - 01.2023
- Interacted with insurance companies on regular basis, ensuring that patients had adequate coverage for services.
- Maintained constant knowledge of MDD, GAD, PTSD, OCD and SUD through education, research and trainings to provide most effective patient care.
- Provided one-on-one and group therapy sessions to clients with various disorders.
- Facilitated group sessions with 9-18 people and encouraged participants to share stories in safe, confidential environment.
- Documented patient information, treatment plans, and patient responses.
- Delivered brief interventions to help clients develop healthy coping skills.
- Tracked progress according to goals for interventions.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
Admissions Director
Engage Treatment Programs
04.2016 - 10.2019
- Responsible for completing all incoming intakes/assessments for applicants and necessary follow up calls to the family regarding clinical or financial concerns until the point of enrollment
- Responsible for connecting families to alternate resources/facilities when they are in need of an alternate level of care or additional resources
- Ability to complete a thorough Bio-Psychosocial Assessment and give a DSM based diagnosis (and entered into Best Notes within 24 hours of completion)
- Presents financial information to families (based on insurance if applicable) prior to enrollment in IOP/
- PHP
- Offers alternative financial arrangements for families if needed in order to start program as soon as possible
- Completes follow up phone calls regarding referrals received to coordinate care for incoming clients
- Demonstrates ability to create positive relationships with community partners to continue to further enhance relationships with Engage Treatment Programs
- Responsible for maintaining Federal regulations including HIPPA and Alcohol and Drug Abuse Patient
- Record compliance and client communication and documentation requirements as identified by county, state and federal regulatory agencies
- Responsible for maintaining all documentation related to position in compliance with the standards of state of California DHCS, and JCAHO.
Education Coordinator
Bright Horizons & Family Solutions
01.2013 - 01.2016
- Meet with families seeking Pre-school and early education support for their children
- Coordinate program tours
- Facilitate scheduling, budget, and employee engagement programs
- Coordinate and facilitate community wide events to highlight our program and celebrate our community
- Train teachers on computer programming systems for documentation, parent communication, and accreditation regulations.
Education
Master's - Counseling Psychology
Master of Arts - Marriage And Family Therapy, Counseling Psychology
Pacifica Graduate Institute
Santa Barbara, CA05.2020
Bachelor of Arts - Child Development
Cal. St Univ
Associates of the Arts - Human Development
Moorpark College
Associates of the Arts - undefined
Santa Barbara City College
Licenses Licensed Marriage and Family Therapist - undefined
Skills
- Employee Performance Evaluations
- Electronic Medical Record Software
- Clinical Staff Management
- Accreditation Coordination
- Records Management
- Collaborative Skills
- Utilization Management
- Community Outreach Programs
Timeline
Clinical Director
Muir Wood Adolescent & Family Services
01.2023 - Current
Primary Therapist
Muir Wood Adolescent And Family Services
11.2019 - 01.2023
Admissions Director
Engage Treatment Programs
04.2016 - 10.2019
Education Coordinator
Bright Horizons & Family Solutions
01.2013 - 01.2016
Master's - Counseling Psychology
Master of Arts - Marriage And Family Therapy, Counseling Psychology
Pacifica Graduate Institute
Bachelor of Arts - Child Development
Cal. St Univ
Associates of the Arts - Human Development
Moorpark College
Associates of the Arts - undefined
Santa Barbara City College
Licenses Licensed Marriage and Family Therapist - undefined
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