Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Mananquil

San Francisco,CA

Summary

Strong and reliable communicator with exceptional time management skills with a strong desire to create and manage projects. Demonstrates a positive attitude and commitment to responsibilities.

Overview

4
4
years of professional experience

Work History

Desk Assistant

Residential Life - SFSU
01.2023 - Current
  • Greeted residents in with friendliness and professionalism while ensuring that they are in fact residents.
  • Answered incoming phone calls for requests, questions, and concerns that the Towers Community residents and family had.
  • Efficiently communicate with team on any problems or concerns that may have happened during my shift.
  • Carefully, but efficiently, processed mail to residents to ensure that they are receiving packages on time.
  • Solve problems efficiently when they arise, whether this was lockouts, wellness checks requests, or noise complaints.

Communications Peer Leader

Student Engagement Center
12.2021 - 06.2022
  • Create posters and infographics for events being ran by the SEC and other departments when requested
  • Promote events on social media to extend the outreach and create more engagement with students in a post-pandemic world
  • Help plan and run events that promoted equality and intersectionality to teach students about important and difficult topics
  • Create weekly newsletter that would be released to all students and to increase engagement with events happening on and around campus that promoted the mission of the Student Engagement Center
  • Supported students who needed help finding resources for their respective needs
  • Created a safe space for students to spend time in

Assistant Manager

BoxLunch
09.2021 - 06.2022
  • Efficiently cashier and perform returns/exchanges to ensure customer satisfaction
  • Supervised operations to ensure that the store was meeting and exceeding expectations
  • Sort shipment into respective categories and pushing it out while ensuring that the store was still operating smoothly
  • Create visuals for the store that will promote the best products and what the store had more inventory of
  • Train new associates on both operations and customer service and ensuring that associates felt comfortable asking for support when it is needed
  • Helped with delegating assignments to associates while they were zoning to get more tasks done if able to
  • Open and close store on time and sufficiently

Fulfillment Associate

Target
06.2020 - 09.2021
  • As a Guest Advocate would watch the front while managers were on break
  • Send people on breaks while ensuring there is enough coverage
  • Train new team members on cashiering and Guest Services
  • As a Fulfillment Associate would pick up orders for order pickup and Ship From Store orders in a timely manner
  • Prep packages to secure items
  • Pack packages

Editor-in-Chief

LHS Live
08.2019 - 05.2020
  • Directed, produced, and edited the broadcasting show at my high school after it being inactive for several years
  • Increased engagement and outreach with interesting and prevalent segments that resonated with students
  • Promoted work on social media and announcements to further increase engagement
  • Trained students who were unfamiliar with video editing or video production so that work could be delegated
  • Informed students of important details regarding in campus events and any other important information

Reporter

Lincoln News Messenger
06.2019 - 08.2019
  • Wrote, submitted, and published accurate and engaging stories.
  • Collaborated with other journalists to learn about journalism and how to create stories that the people will be interested in.
  • Scouted the town for stories that people were interested in with a fellow intern.
  • Built strong relationships with sources to gain access to information.
  • Captured photos for different stories that were being published.

Education

Bachelor of Arts - Communications

San Francisco State University
San Francisco, CA
05.2025

Associate of Arts - Journalism

Sierra College
Rocklin, CA
05.2022

Skills

  • Project Management
  • Customer Service
  • Event planning
  • Time management
  • Copywriting
  • Content creation
  • Adobe Creative Cloud
  • Social Media Management
  • Writing

Timeline

Desk Assistant

Residential Life - SFSU
01.2023 - Current

Communications Peer Leader

Student Engagement Center
12.2021 - 06.2022

Assistant Manager

BoxLunch
09.2021 - 06.2022

Fulfillment Associate

Target
06.2020 - 09.2021

Editor-in-Chief

LHS Live
08.2019 - 05.2020

Reporter

Lincoln News Messenger
06.2019 - 08.2019

Bachelor of Arts - Communications

San Francisco State University

Associate of Arts - Journalism

Sierra College

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Jessica Mananquil