Jessica Manns
Chilhowie,VA
Summary
Forward-thinking Executive Assistant gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. A top tier liaison with families and community, with career focus in improving the quality of individual needs. "Participation, Productivity, and Social Inclusion are foundations for success, but Character and Integrity are the glue the pillars stand on." J.B.S.Manns
Overview
18
18
years of professional experience
Work History
Executive Assistant
Chilhowie Elementary School
08.2017 - Current
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations with school officials and community (over 560 students, 125 staff)
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for administrative team
- Provided administrative support in preparing schedules, school documents, student & faculty management, purchase orders, and other documentation required for daily school activities
- Phone and correspondence procedures (approximately 250 incoming calls/emails/faxes per day
- Microsoft office and PowerSchool fluent
- CPR Certified.
Chilhowie Middle School Track & Field Coach
Chilhowie Middle School
03.2018 - 08.2023
- Enforced rules of conduct among athletes when necessary in order to maintain a safe environment both on and off the track and field
- Provided feedback to athletes regarding their performance and progress towards individual goals, approximately 35students
- Educated students on nutrition principles essential for peak performance in their sport
- Organizing and scheduling track meets and events
- Organized strategies for effective team management
- Data tracking for official meet results and national monitoring.
Assistant Manager
Factory Connection LLC
10.2013 - 08.2017
- Managed customer service inquiries and complaints in a timely manner
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives
- Maintained accurate records of sales transactions using point-of-sale systems.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Smyth County Substitute Teacher
Smyth County School Board
08.2006 - 10.2013
- Implemented differentiated instruction strategies based on individual student needs
- Assisted with classroom management issues when needed
- Promoted a safe and secure atmosphere within the classroom setting.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Education
Bachelor of Science - Applied Human Sciences
East Tennessee State University
Johnson City, TN05.2004
Skills
- Customer Service
- Expense Reporting
- Social Media Management
- Parent/School Liaison
- Office Management
- Administrative Support
- Risk Management
- Project Planning
- Meticulous attention to detail
- Phone Etiquette
- Strong Problem Solver
- Conflict Management
- Professional and mature
- Excel spreadsheets
- Multitasker
- Information confidentiality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Participation, Productivity, and Social Inclusion are foundations for success, but Character and Integrity are the glue the pillars stand on." J.B.S.Manns
Timeline
Chilhowie Middle School Track & Field Coach
Chilhowie Middle School
03.2018 - 08.2023
Executive Assistant
Chilhowie Elementary School
08.2017 - Current
Assistant Manager
Factory Connection LLC
10.2013 - 08.2017
Smyth County Substitute Teacher
Smyth County School Board
08.2006 - 10.2013
Bachelor of Science - Applied Human Sciences
East Tennessee State University
Philanthropies & Community Involvement
Habitat for Humanity
Ronald McDonald House
Good Samaritan Ministries
Loaves and Fishes
Parent Teacher Organization (PTO)
National MS Society
American Foundation for Suicide Prevention (AFSP)
References
Jerad Ward, Principal at Chilhowie Elementary School
276-685-9396 or 276-646-8220
Dr. Aaron Murphy, Pastor of Thankful Baptist Church, and Assistant City Mayor For Johnson City TN 423-915-6178
Amanda Haynes LPC School Based Therapist, Access Counseling Services, 502-544-2029
Jeralyn Martin, (423) 504-0131, Case Manager, TN Department of Child Protective Services
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