Jessica Mansir
Fredericksburg,VA
Summary
Well-qualified Operations Support Manager bringing 18 years of operational experience. Dedicated leader with excellent problem-solving and communication skills. Pursuing new growth-oriented career opportunity.
Overview
18
18
years of professional experience
Work History
Operations Support
Total Flight Dynamics, LLC
Remote
01.2021 - Current
- Provided operations support for specific design portfolios.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Provided operations support for contractual, administrative and financial aspects of Total Flight Dynamics.
- Provided network operations support when monitoring issues occurred unexpectedly.
- Main point of contact providing day-to-day support for clients
- Develop application expertise to support staff
Operations and Program Manager
US Army
Arlington, VA
02.2006 - Current
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Demonstrated strong leadership and communication skills
- Adapted quickly to changing situations and priorities
Paramedic
Charleston County Government
Charleston, SC
01.2013 - 03.2024
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Input data into EMR systems
- Respond in real-time to support issues, resolving basic issues and escalating as needed
- Facilitate provider communication and collaboration
Education
Bachelor of Arts - Emergency And Disaster Management
American Military University
Charles Town, WV11.2018
Skills
- Remote Conferencing Support
- Intelligence Support
- Program Operations
- Operations Reporting
- CRM
- Salesforce
- Interpersonal Communication
- Strong computer Skills
- Strong Documentation
Timeline
Operations Support
Total Flight Dynamics, LLC
01.2021 - Current
Paramedic
Charleston County Government
01.2013 - 03.2024
Operations and Program Manager
US Army
02.2006 - Current
Bachelor of Arts - Emergency And Disaster Management
American Military University