Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Jessica Manzo

San Antonio

Summary

Professional with experience in patient care, office management, and therapeutic support. Skilled in managing appointments, maintaining records, and assisting with patient treatments. Strong focus on team collaboration and achieving results. Reliable, adaptable, and able to meet changing needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

E Ryde Scooter Rental
09.2024 - Current
  • Utilized office software to create documents and manage spreadsheets for improved workflow.
  • Delivered important information to relevant parties for keeping everyone informed and updated.
  • Facilitated clear communication by acting as a central point of contact for clients and staff.
  • Coordinated office activities by managing schedules and organizing meetings.

Chiropractic Assistant

Ribellia Family Chiropractic
12.2023 - 06.2024
  • Educated patients on prescribed exercises and post-treatment care routines.
  • Operated chiropractic adjustment tools to assist practitioners during treatments.
  • Utilized scheduling software to manage patient appointments efficiently.
  • Prepared treatment rooms by sanitizing equipment and arranging necessary supplies.

Certified Nursing Assistant

Omni Staffing Services
02.2020 - 11.2023
  • Provide social and emotional support to improve residents' morale
  • Establish rapport with team members, residents, and families
  • Assist 15+ residents each shift with daily living activities, ensuring they’re on time for all meals and activities
  • Applied infection control techniques, including proper hand hygiene and use of personal protective equipment, to maintain a sterile environment.
  • Collaborated with healthcare team to develop and implement personalized care plans.

Certified Nursing Assistant

Visiting Angels Home Care
02.2017 - 01.2020
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

Certified Nursing Assistant

Royal Columbian
08.2016 - 01.2017
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Responded quickly and calmly in emergency situations.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.

Education

CNA - Pre-nursing

Tri-Tech Skills Center
Kennewick, WA
06.2016

High school - equivalent

Pasco High School
Pasco, WA
06.2016

Skills

  • Vital signs monitoring
  • Maintaining confidentiality
  • Complex Problem-solving
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Multi-line telephone operation

Certification

  • Certified Nursing Assistant (CNA)
  • BLS Certification

Languages

Spanish
Native or Bilingual

Additional Information

Bilingual English and Spanish

Timeline

Receptionist Administrator

E Ryde Scooter Rental
09.2024 - Current

Chiropractic Assistant

Ribellia Family Chiropractic
12.2023 - 06.2024

Certified Nursing Assistant

Omni Staffing Services
02.2020 - 11.2023

Certified Nursing Assistant

Visiting Angels Home Care
02.2017 - 01.2020

Certified Nursing Assistant

Royal Columbian
08.2016 - 01.2017

CNA - Pre-nursing

Tri-Tech Skills Center

High school - equivalent

Pasco High School

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Jessica Manzo