Summary
Overview
Work History
Education
Skills
Timeline
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Shameka Ashley

Northport,AL

Summary

Dynamic and compassionate professional with a background to adept in multi-line phone operation and providing exceptional customer service. Excelled in administrative efficiency and patient care, streamlining processes for improved financial and health outcomes. Skilled in medical equipment operation and building strong client relationships, demonstrating a commitment to excellence and empathy in every interaction.

y and wellness while serving patients of all backgrounds.

Overview

10
10
years of professional experience

Work History

Receptionist Administrator

Wilder's Auto
10.2023 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Supported executive staff with calendar management, meeting coordination, insurance claims, and expense reporting for optimal time utilization.
  • Streamlined invoice processing, contributing to improved vendor relationships and financial management.

Personal Care Assistant

Florissa Ishman
07.2017 - 04.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Assisted patients with self-administered medications.

CSP TECH

Alabama Reference Lab
05.2015 - 11.2017
  • Streamlined workflow by effectively prioritizing tasks and managing time during high-volume periods.
  • Demonstrated commitment to professional development by attending industry conferences, workshops, and trainings on best practices in central sterile processing techniques.
  • Contributed to cost savings through diligent inventory management and efficient use of supplies.
  • Prevented cross-contamination between sterile processing areas by diligently following proper workflow protocols at all times.
  • Collaborated with surgical teams to ensure timely delivery of properly sterilized and assembled instrument sets.
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.

Compassion Caregiver

A Care Servive
09.2014 - 01.2017
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

High School Diploma -

Cottonwood High School
Cottonwood Al
05-2006

Skills

  • Scheduling appointments
  • Supply oversight
  • Multi-line phone operation
  • Administrative Procedures
  • Time management abilities
  • Medical Equipment Operation
  • Communication Skills
  • Document scanning and digitization
  • HIPAA Compliance
  • Vital Signs Monitoring
  • Mobility Assistance

Timeline

Receptionist Administrator

Wilder's Auto
10.2023 - Current

Personal Care Assistant

Florissa Ishman
07.2017 - 04.2022

CSP TECH

Alabama Reference Lab
05.2015 - 11.2017

Compassion Caregiver

A Care Servive
09.2014 - 01.2017

High School Diploma -

Cottonwood High School

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Shameka Ashley