Former motivated flight attendant ready to get back to the skies and give outstanding customer service and safety to United Airlines passengers.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Children's Hospital Of Colorado
09.2017 - 09.2018
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Streamlined office procedures for faster processing of insurance claims and patient paperwork.
Flight Attendant
Southwest Airlines
08.1999 - 09.2003
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
Emergency Medical Technician
United States Army
06.1995 - 06.1998
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Education
Registered Medical Assistant
Pima Medical Institute
Aurora, CO
08.2016
No Degree - Emergency Medical Technology
United States Army
San Antonio, TX
08.1995
High School Diploma -
Orange Glen High School
Escondido, CA
06.1995
Skills
Attention to detail
Customer Service
Safety minded and excellent multi-tasker
Medical background
Previous in-flight experience
Motivated and ready to bring a hard working and happy energy to every flight