Jessica Martin
Vergennes,IL
Summary
Seasoned retail pharmacist with over 16 years of experience. Oversees pharmacy operations with an adaptable and hands-on style. Successful at working under pressure and adapting to new challenges all while maintaining integrity and professionalism. Organized and dependable. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Staff Pharmacist
Walgreens
03.2018 - Current
- Provides strong staff pharmacist support to PIC at Tier 3 store averaging 500-600 scripts daily and up to 150 immunizations per week
- Serves as team lead for Southern IL area Covid19 Vaccine Hub. Responsible for receiving, storing and redistributing vaccine to area spoke stores while maintaining strict storage conditions and inventory counts
- Oversees daily Covid19 & Flu Testing procedures
- Proactive inventory management to maintain level of medicines and supplies to meet expected demand resulting in increased script volume
- Provides required patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
- Responsible for maintaining Schedule 2 inventory and proper DEA documentation for salvage returns
Retail Pharmacy Manager
Walgreens
02.2017 - 02.2018
- Oversaw team of of 5-6 pharmacy technicians and one staff pharmacist at tier 2 location.
- Developed strong community relationships through off site immunization clinics.
- Implemented best practice standards for billing resulting in substantial reduction of third party chargebacks.
Pharmacy Manager
Walgreens
03.2014 - 02.2017
- Promoted to Tier 4, 24-hour location.
- Motivated and supervised team of 10-12 pharmacy technicians and 3 staff pharmacists in delivering quality patient care while averaging 700-800 daily scripts.
- Exceeded immunization metric goals by over 10% for fiscal year 2016
- Trained and mentored 3 pharmacy interns prior to graduation.
- Served as liaison between overnight pharmacist and day shift staff to ensure streamlined communication.
Pharmacy Manager
Walgreens
07.2011 - 03.2014
- Promoted to Tier 3 location
- Supervised team of 5-6 pharmacy technicians and 2 staff pharmacists.
- Established ongoing relationships with several community businesses to create increased revenue by providing annual off-site immunization programs
- Worked diligently with local law enforcement and DEA to accurately count and report inventory loss after burglary/theft events
- Implemented policies and procedures to help effectively identify fraudulent prescriptions circulating in area.
Pharmacy Manager
Walgreens
09.2010 - 07.2011
- Supervised team of 3-4 pharmacy technicians and one staff pharmacist at Tier 2 location
- Collaborated with store manager to maintain daily operations.
Pharmacy Intern
Walgreens
09.2006 - 07.2010
- Interacted with healthcare professionals to support timely and proper processing of prescriptions
- Followed department policies, procedures and best practices for pharmacy operations
Education
Doctor of Pharmacy, Pharm.D. - Pharmacy
Southern Illinois University Edwardsville
Edwardsville, IL05.2010
Skills
- Customer-focused approach to problem solving
- Excellent communication and interpersonal skills
- Strong organizational skills
- Fluent in retail pharmacy operations
- Effective prioritization
- Teamwork and collaboration
Certification
- APhA Immunization Certified
- American Red Cross CPR / AED Certified
Timeline
Retail Staff Pharmacist
Walgreens
03.2018 - Current
Retail Pharmacy Manager
Walgreens
02.2017 - 02.2018
Pharmacy Manager
Walgreens
03.2014 - 02.2017
Pharmacy Manager
Walgreens
07.2011 - 03.2014
Pharmacy Manager
Walgreens
09.2010 - 07.2011
Pharmacy Intern
Walgreens
09.2006 - 07.2010
Doctor of Pharmacy, Pharm.D. - Pharmacy
Southern Illinois University Edwardsville