Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Websites
References
Timeline
Generic

Randi K Wright

North Beach,MD

Summary

Passionate pharmacist with proven track record of exceptional customer service and consistent results. Possesses excellent communication skills, professional attitude, and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency and patient care. Organized, dependable, and successful at managing multiple priorities with a positive attitude.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retail Staff Pharmacist

CVS Pharmacy
12.2022 - Current
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Educated patients on proper medication use, about possible drug interactions, and gave special administration instructions.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Supervised and coached team of pharmacy technicians and trainees.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Maintained state and federal records of legendary drugs and controlled substances.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Handled emergency situations, such as medication shortages or recalls, ensuring the well-being of patients and maintaining pharmacy operations.
  • Ensured compliance with federal, state, and local regulations to maintain a safe and legal pharmacy environment.

Retail Floating Staff Pharmacist

CVS Pharmacy
10.2022 - 12.2022
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients from a variety of backgrounds.
  • Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Navigated insurance and supply issues by communicating effectively with patients, prescribers, and insurer helpdesk personnel.
  • Supervised and coached team of pharmacy technicians and trainees.

Community Pharmacy Intern

CVS Pharmacy
08.2017 - 10.2022
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Reported safety risks or issues and illegal activity.
  • Reinforced safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
  • Assisted with inventory control, maintained levels, checked invoices and entered inventory information into computer.
  • Answered telephone promptly and offered friendly, helpful service to customers.
  • Counseled patients on new medications and OTC products.
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.

Pharmacy Technician

CVS Pharmacy
05.2014 - 08.2017
  • Managed opening and closing duties for pharmacy.
  • Entered and processed patients' prescriptions into internal system.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Resolved third-party billing, computer system and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

Doctor of Pharmacy -

University of Maryland - Eastern Shore
Princess Anne, MD
06.2022

Doctor of Pharmacy - Transferred

University of Maryland - Baltimore
Baltimore, MD
2019

Bachelor of Science - Chemistry

St. Mary's College of Maryland
Saint Marys, MD
05.2017

Skills

  • Quality Patient Care
  • Prescription Counseling
  • Insurance Requirements
  • Medication Side Effect Knowledge
  • Pharmacy Staff Management
  • Regulatory Requirements
  • Customer Service
  • Maintaining Records
  • Effective Prioritization
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • OTC Recommendations

Accomplishments

  • Top 40 Team, ACCP Clinical Research Challenge competition, National (2020)
  • Top 10 Finalist, APhA – ASP Counseling competition, Local (2018, 2020)
  • Top 10 Nominee for Best Overall PharmFlix, APhA – ASP PharmFlix Video Contest, National (2019)
  • Top 5 Nominee for Most Humorous, APhA – ASP PharmFlix Video Contest, National (2019)
  • Dean’s List, University of Maryland Eastern Shore (2019)
  • General Scholarship Award, University of Maryland School of Pharmacy (2017)
  • Dean’s List, St. Mary’s College of Maryland (2014)

Affiliations

  • American Public Health Association (2020 – present)
  • Kappa Psi Pharmaceutical Fraternity (Epsilon Nu Chapter) (2019 – present)
  • American College of Clinical Pharmacy (2017 – present)
  • American Society of Health System Pharmacists (ASHP-SSHP) (2017 – present)
  • American Pharmacists Association (APhA-ASP) (2017 – present)
  • Maryland Pharmacists Association (MPhA) (2017 – present)

Certification

  • Maryland Pharmacist License No. 28891 Maryland Board of Pharmacy (Oct 2022 - present)
  • The Pharmacist & Patient-Centered Diabetes Care Certificate Training Program American Pharmacists Association (May 2021 – present)
  • Pharmacy-Based Immunization Delivery American Pharmacists Association (Oct 2019 – present)
  • CAPC Designation for Communication Skills Center to Advance Palliative Care (Feb 2019 – present)
  • CAPC Designation for Symptom Management Center to Advance Palliative Care ( Nov 2018 – present)
  • Health Care Provider Basic Life Support – CPR & AED American Heart Association (Sep 2017 – present)
  • MD Pharmacy Intern No. PI01862 Maryland Board of Pharmacy (Oct 2018 – Oct 2022)
  • MD State-Certified Pharmacy Technician (CPhT) No. T15285 Maryland Board of Pharmacy (Nov 2014 – Oct 2018)

References

Available upon request

Timeline

Retail Staff Pharmacist

CVS Pharmacy
12.2022 - Current

Retail Floating Staff Pharmacist

CVS Pharmacy
10.2022 - 12.2022

Community Pharmacy Intern

CVS Pharmacy
08.2017 - 10.2022

Pharmacy Technician

CVS Pharmacy
05.2014 - 08.2017

Doctor of Pharmacy -

University of Maryland - Eastern Shore

Doctor of Pharmacy - Transferred

University of Maryland - Baltimore

Bachelor of Science - Chemistry

St. Mary's College of Maryland

Similar Profiles

CREATE PROFILE
Randi K Wright