Jessica Martin
Bremerton,WA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful employment . Smoothly equip employees to independently handle daily functions and meet client needs. Diligent trainer and mentor with exceptional management abilities. Extensive background in working with low income individuals and families.
Overview
12
12
years of professional experience
Work History
Manager
Kitsap Community Resources
03.2016 - Current
- Worked my way up the latter as a Cj, Navigator, Coordinator then Manager.
- Mentored and supported new team members and provided in-depth training on navigational duties.
- Coordinated meetings with community partners.
- Attended trainings to update programs and further support clients.
- Grant and policy writing.
- Worked with homeless and low-income individuals and families.
Receptionist
Ywca Of Kitsap County
01.2014 - 06.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Collaborated with local organizations to ensure quality service.
Server
O'Charley's Resturant
05.2011 - 08.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
GED -
Olympic College
Bremerton, WA04.2015
Skills
Exceptional Customer Service
- Effective Communication
- Special talent for assessing people needs and priorities
- Team Player
- Thrives in a fast place environment
- Prioritizes tasks
- Public relations specialist
- Interpersonal Communication
- Community Outreach
Timeline
Manager
Kitsap Community Resources
03.2016 - Current
Receptionist
Ywca Of Kitsap County
01.2014 - 06.2015
Server
O'Charley's Resturant
05.2011 - 08.2012
GED -
Olympic College
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