Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Martinez

Chula Vista,CALIFORNIA

Summary

Upcoming Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Bartender

VFW Post 11387
06.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Server

Jamul Casino
09.2022 - 07.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server Supervisor

JJ's Island Grindz
06.2020 - 08.2022
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Led team of servers to consistently meet customer service and sales targets.
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

No Degree - Medical Assistant

UEI College
Chula Vista
2011

High School Diploma -

Eastlake High School
Chula Vista, CA
06.2009

Skills

  • Alcohol Ordering
  • Aloha POS
  • Classic Cocktails
  • Attending Multiple Customers
  • High-Volume Environments
  • Food and Beverage Pairings
  • Dining Customer Service
  • Cash Handling
  • Bilingual ( Spanish )

Timeline

Bartender

VFW Post 11387
06.2023 - Current

Server

Jamul Casino
09.2022 - 07.2023

Server Supervisor

JJ's Island Grindz
06.2020 - 08.2022

No Degree - Medical Assistant

UEI College

High School Diploma -

Eastlake High School

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Jessica Martinez