Jessica Martinez
San Antonio,TX
Summary
Highly-motivated professional with a proven track record in enhancing patient care quality and safety. Known for strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work independently and quickly master new skills. Detail-oriented team player with strong organizational skills with extensive medical services background and strong work ethic.
Overview
10
10
years of professional experience
Work History
Patient Care Technician/Front Desk Registrar
Baptist Neighborhood Hospital
04.2016 - Current
- Facilitate patient admissions, discharges, and transfers, ensuring seamless transitions and continuity of care.
- Provide exceptional patient care tailored to individual physical, psychological, and educational needs.
- Monitor vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Completed data entry tasks with accuracy and efficiency.
- Verify entered data documents to maintain consistency across multiple platforms within the organization.
- Expedited claim processing by accurately entering insurance details for prompt reimbursement.
- Ensured compliance with HIPAA regulations through careful handling of confidential patient data during the entry process.
Certified Nursing Assistant
Christus Santa Rosa Hospital
02.2014 - 04.2016
- Accurately documented patient activities and information in the EMR system, ensuring precise and timely records
- Proactively responded to signal lights, bells, and intercom systems, promptly addressing resident needs
- Diligently monitored vital signs, including blood pressure, blood sugar, and heart rate, providing essential data for patient care
- Ensured seamless communication by meticulously updating patient records and keeping the healthcare team informed of patient status.
Education
Certified Nurse Assistant -
Samland Health Care
Chicago, ILDiploma Received -
Victory Learning Center
San Antonio, TXSkills
- Multitasking and Prioritization
- Infection Prevention and Control
- Patient Care Quality
- CPR Certification
- Attention to Detail
- Time Management
- HIPAA Compliance
- Bilingual
- Healthcare Industry Knowledge
Timeline
Patient Care Technician/Front Desk Registrar
Baptist Neighborhood Hospital
04.2016 - Current
Certified Nursing Assistant
Christus Santa Rosa Hospital
02.2014 - 04.2016
Certified Nurse Assistant -
Samland Health Care
Diploma Received -
Victory Learning Center
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