Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Jessica Martinez

Northridge,CA

Summary

Proactive professional with demonstrated expertise in customer-driven management, leadership, and executional planning.

Overview

13
13
years of professional experience

Work History

Photographer

White Studios
07.2024 - Current
  • Captured school images of pre school - high school students
  • Edited senior portrait photos using photo editor
  • Set up/break down lights, printers, and cameras for photo shoots on school sites
  • Contributed in the development of packaging orders
  • Directed school staff and students on proper pose placement

Cashier Clerk

Cal State University Northridge
09.2023 - 02.2024
  • Greeted customers entering bookstore and responded promptly to customer needs
  • Restocked and organized merchandise
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Developed book orders for in-person pick up
  • Assisted in the development of packaging orders

Cashier Clerk

Mission City College
03.2023 - 05.2023
  • Managed bank deposits weekly
  • Assisted students with their financial aid payments
  • Developed students financial aid refunds and submitted them into the system
  • Administered cash register funds
  • Maintained cash accuracy by delegating errors to designated department to correct deficiencies
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy

Shift Supervisor

Rite-Aid
06.2018 - 11.2021
  • Demonstrated excellent customer service by assisting customers with their shopping needs, answering phone calls, and resolving customer complaints
  • Completed store inventory on a yearly basis
  • Assigned daily tasks to employees to complete by end of shift
  • Coordinated 3-4 employees' meal breaks daily
  • Administered money to cash registers daily
  • Executed multiple bank deposits weekly
  • Received new merchandise and scanned products into computer system weekly
  • Constructed new plan-o-grams for display monthly
  • Helped store management meet standards of service and quality in daily operations
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress

Cashier Clerk

Rite-Aid
04.2015 - 06.2018
  • Handled register transactions
  • Traveled throughout Los Angeles to assist with the remodels of all Rite Aid stores
  • Stocked products on a weekly basis
  • Processed 25+ customer returns/exchanges weekly
  • Addressed customer needs and made product recommendations to increase sales.

Cashier Clerk

99 Cent Only Store
09.2011 - 05.2015
  • Executed cash transactions
  • Unloaded truck merchandised via forklift
  • Sorted and stocked store products upon arrival weekly
  • Ensured all goods were accurately priced weekly

Education

Associates Of Arts Degree in Communication Arts -

Pasadena City College
Pasadena, CA
08.2025

Skills

  • Cash Management
  • Effective communicator
  • 5 years of customer service experience
  • 2 years of management experience
  • Conflict Resolution Techniques
  • Team Leadership
  • Time Management Skills

Awards

  • Rite-Aid Employee Recognition 2017
  • Rite-Aid Employee Recognition 2018

Timeline

Photographer

White Studios
07.2024 - Current

Cashier Clerk

Cal State University Northridge
09.2023 - 02.2024

Cashier Clerk

Mission City College
03.2023 - 05.2023

Shift Supervisor

Rite-Aid
06.2018 - 11.2021

Cashier Clerk

Rite-Aid
04.2015 - 06.2018

Cashier Clerk

99 Cent Only Store
09.2011 - 05.2015

Associates Of Arts Degree in Communication Arts -

Pasadena City College

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Jessica Martinez