Jessica Martinez
Brentwood
Summary
Dynamic and adaptable professional with a strong background in customer service at Sky Zone Trampoline Park. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in cash handling and maintaining organized workspaces, consistently delivering exceptional service and fostering positive customer experiences. Multilingual with a positive attitude.
Overview
1
1
year of professional experience
Work History
Team Member
Sky Zone Trampoline Park
02.2025 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Adapted quickly to new tasks and procedures, enhancing overall team performance.
- Provided support during peak hours, improving service efficiency and response times.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Store Associate
7-eleven
05.2024 - 11.2024
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Supported promotional activities by setting up displays according to company guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Wrapped, boxed and weighed bakery department products.
- Maintained clean and organized store displays to promote merchandise effectively.
- Learned inventory management procedures, ensuring stock accuracy and availability.
- Operated point-of-sale system efficiently for smooth transaction processing.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced retail environment.
Education
No Degree - Marketing
University of New Haven
West Haven, CT05-2029
High School Diploma -
Brentwood High School
Brentwood, NY06-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Multilingual
- cash handling
- Computer skills
- Heavy lifting
- Training and mentoring
- Adaptability and flexibility
- Organizational skills
Languages
Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Team Member
Sky Zone Trampoline Park
02.2025 - Current
Store Associate
7-eleven
05.2024 - 11.2024
No Degree - Marketing
University of New Haven
High School Diploma -
Brentwood High School