Jessica Martinez
Sioux City
Summary
Dynamic professional with extensive experience in customer service and food handling, notably at Unified Global Solutions. Proven ability to manage high call volumes while maintaining professionalism. Skilled in cooking and organization, consistently optimizing workflow efficiency and ensuring quality standards in fast-paced environments. Committed to delivering exceptional service and enhancing team collaboration.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Cook
Ampride Truck Stop
Clerk/managment
Fpc Bryan
Line Worker
Quality Foods Inc.
Phone Representative
Unified Global Solutions
03.2023 - 03.2024
- Assisted customers with inquiries, ensuring accurate and timely responses.
- Managed high call volumes, maintaining professionalism under pressure.
- Utilized CRM systems for tracking customer interactions and resolutions.
- Collaborated with team members to enhance service delivery processes.
Sewer
Unicor Industries
07.2021 - 10.2023
- Operated industrial sewing machines to assemble products according to specifications.
- Inspected finished products for quality and adherence to design requirements.
- Collaborated with team members to optimize workflow efficiency in production line.
- Maintained equipment by performing routine checks and troubleshooting minor issues.
Education
Social Work
Witcc
Sioux City, IANo Degree - Cosmetology
St Paul University
Saint Paul, MNSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
Certification
Personal trainer certified
Timeline
Phone Representative
Unified Global Solutions
03.2023 - 03.2024
Sewer
Unicor Industries
07.2021 - 10.2023
Cook
Ampride Truck Stop
Clerk/managment
Fpc Bryan
Line Worker
Quality Foods Inc.
Social Work
Witcc
No Degree - Cosmetology
St Paul University