Jessica Martinez
El Paso
Summary
Detail-oriented Paralegal with experience in personal injury, legal research, demand preparation, client intake, document management, and front office coordination. Skilled in collaborating with attorneys, communicating with clients, and organizing case materials. Motivated to continue professional growth and take on increasing responsibility within the legal field.
Overview
9
9
years of professional experience
Work History
Medical Records Clerk
Cal Mundell Law
El Paso
10.2025 - 01.2026
- Organized and maintained patient medical records in compliance with regulations.
- Processed incoming and outgoing medical record requests efficiently.
- Processed incoming medical records requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Medical Records Clerk
Loncar Lyon Jenkins
06.2023 - 10.2024
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Scanned and uploaded medical records into electronic medical records system.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
Receptionist/Patient Care Technician
Rio Grande Urgent Care
09.2022 - 05.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- verifying patients health insurances, scheduling patients appointments, answer phone calls
- in charge of sending medical records t health insurances when requested
- drawing blood for annual exams
- sending patients refills to pharmacy
- Cleaned, sanitized equipment and rooms after patient care.
- read lab results to patient when need it
SHIFT MANAGER
WEST TEXAS J&A LLC DBA MCDONALD
09.2016 - 10.2022
- skilled manager for West Texas J&A for 2 years
- System controls registers, monitors, sales down daily, resisters deposits, safe counts, daily waste
- Supervised team members during peak hours to ensure smooth operations.
- Achievements for this franchise are participating in leadership classes
- Trained new employees on customer service protocols and food safety standards.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
Paralegal/Receptionist
Elias Law
10.2021 - 09.2022
- Eliminated workflow downtime [Number]% by restructuring and maintaining client billing and case records.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Conducted detailed client intakes and entered information into company database.
- Answering phone calls
- in charged of the office supplies
- Working personal injury a cases from start to finish
- mail ( Sort, Scan, and Handout)
- Fax ( Sort and Move to Paralegal or attorneys scan file)
- Intakes create file in system
- preparing my clients demand
Clerk
Silva Law Firm
01.2020 - 07.2020
- In Charge of PIP Demands for all the clerks and work assignments ahead of tight deadlines by using Needles and calling insurance adjusters and requesting bill and record for all clients. Also, me as a clerk im responsible for each of my clients demand and doing case reviews every three weeks.
Education
Associates in Paralegal -
Odessa College
Odessa, TX2019
Trade school - Nurses assistant
INTERNATIONAL BUSINESS COLLEGE
El Paso, TX2010
High School Diploma -
Riverside High School
El Paso, TX2004
Skills
- Memos, legal memorandums, briefs
- Micro Soft Word, excel, power point, west law
- CPR
- Customer service
- Documentation
- Leadership
- Law
- Legal
- Excel
- Power point
- Micro Soft Word
- Monitors
- PARALEGAL
- Researcher I
- Sales
- Supervision
- Legal Terminology
- Appointment Setting
- Document Preparation
- Case Management
- Task Prioritization
- Team Building
- Customer Service
Timeline
Medical Records Clerk
Cal Mundell Law
10.2025 - 01.2026
Medical Records Clerk
Loncar Lyon Jenkins
06.2023 - 10.2024
Receptionist/Patient Care Technician
Rio Grande Urgent Care
09.2022 - 05.2023
Paralegal/Receptionist
Elias Law
10.2021 - 09.2022
Clerk
Silva Law Firm
01.2020 - 07.2020
SHIFT MANAGER
WEST TEXAS J&A LLC DBA MCDONALD
09.2016 - 10.2022
Associates in Paralegal -
Odessa College
Trade school - Nurses assistant
INTERNATIONAL BUSINESS COLLEGE
High School Diploma -
Riverside High School