Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Martinez Ocampo

Summary

Experienced Senior Sales Associate dedicated to maximizing revenue and customer acquisition through discipline, knowledge and persuasive communication skills. Ready to apply 15 years of experience to a challenging position with room for advancement. Motivated and goal-driven with track record of success beating top records and achieving top 3 nationwide in both recent companies worked at.

Overview

10
10
years of professional experience

Work History

Senior Sales Associate

Victra Verizon
10.2022 - 08.2023
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Developed sales plans to increase market share, customer base and revenue.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Generated sales leads and cold called potential customers.
  • Greeted customers and provided product advice to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

SENIOR SALES ASSOCIATE

CarMax
01.2014 - 09.2022
  • Results oriented Senior Sales Consultant with drive to exceed sales goals to maximize the potential and generate strong revenue for the business
  • Motivated and goal-driven with track record of success beating top records and achieving top 3 nationwide in both recent companies worked with
  • Generating repeat business and closing tough sales
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Great leadership qualities and able to create collaborative relationships and partnerships with associates, and customers.

STORE MANAGER

T-Mobile
01.2019 - 01.2021
  • Managed 8 retail associates and maintained performance expectations of 15% or higher
  • Resolved in-store customer complaints and issues with a correct attitude that converted those customers into repeat customers
  • Handled cash registers, deposits, and audits -Worked with scheduling to ensure we had the right staff at all times.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.

Education

Associate of Science - PARALEGAL

Sage College
Moreno Valley, CA
06.2010

High School Diploma -

Arlington High School
Riverside, CA
06.2008

Skills

  • Client Relationship Management
  • Sales Promotion
  • Persistent and Resilient
  • Leadership Development
  • Attention to Detail
  • Bilingual
  • High Levels of Integrity
  • Strategic and Analytical

References

  • Sally O'brien - CarMax Manager (951)207-3361
  • Mazi Alsilawi- Victra Manager (949)456-3663
  • Elizabeth Marval - Pastor (951)323-6400

Timeline

Senior Sales Associate

Victra Verizon
10.2022 - 08.2023

STORE MANAGER

T-Mobile
01.2019 - 01.2021

SENIOR SALES ASSOCIATE

CarMax
01.2014 - 09.2022

Associate of Science - PARALEGAL

Sage College

High School Diploma -

Arlington High School
Jessica Martinez Ocampo