Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Martino

Jessica Martino

Federal Way,WA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

14
14
years of professional experience

Work History

General Labor Worker

LaborWorks Industrial Staffing Specialists
Auburn, WA
07.2022 - Current
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Adhered to company policies, safety procedures and performance standards.
  • Offered exceptional customer service to all guests.
  • Restocked items on shelves and bins to keep inventory available.

Office Administrator

Unity Of Olympia
Olympia, WA
03.2021 - 07.2022
  • Interacted with customers by phone, email or in-person to provide information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Behavioral Health Technician

Royal Life Treatment Centers
Lacey, WA
07.2021 - 02.2022
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded it to the correct personnel for review.
  • Performed client intake procedures according to internal standards for new admissions.
  • Participated in multidisciplinary team meetings to discuss the progress and treatment plans of clients.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.

Driver/Food Service Technician

Evergreen Subs LLC
Olympia, WA
10.2020 - 07.2021
  • Operated as a full-service food provider at Jimmy Johns Subs establishment by taking orders, preparing meals, and collecting payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Maintained composure and work quality while under stress.
  • Adhered to procedures in preparing food items.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Project Coordinator

AireSpring
Van Nuys, CA
09.2016 - 04.2020
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Sales Support/Account Manager

Tierzero
Los Angeles, CA
03.2014 - 03.2016
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Provisioner

TCAST Communications
Los Angeles, CA
04.2009 - 02.2014
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.

Education

Bachelor's Pending - Behavioral Health

Centralia College
Centralia, WA
06.2028

Skills

  • Project Coordinator
  • Office Administrator
  • Order Fulfillment
  • Active Listening
  • Account Management
  • Retail Sales Customer Service
  • Executive Management Support
  • Critical Thinking
  • Professional Telephone Demeanor
  • Typing Proficiency
  • Time Management
  • Valid Driver's License
  • Driving and Transportation
  • Inventory Management
  • Cash Register Systems
  • Accurate Cash Handling

Timeline

General Labor Worker

LaborWorks Industrial Staffing Specialists
07.2022 - Current

Behavioral Health Technician

Royal Life Treatment Centers
07.2021 - 02.2022

Office Administrator

Unity Of Olympia
03.2021 - 07.2022

Driver/Food Service Technician

Evergreen Subs LLC
10.2020 - 07.2021

Project Coordinator

AireSpring
09.2016 - 04.2020

Sales Support/Account Manager

Tierzero
03.2014 - 03.2016

Provisioner

TCAST Communications
04.2009 - 02.2014

Bachelor's Pending - Behavioral Health

Centralia College

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Jessica Martino