Jessica Mason
Sacramento
Summary
With over 20 years of experience in multiple positions including Title and Management, I am proficient working at every stage of file processing. I enjoy building strong client relationships through consistent communication. Through the many changes in the Real Estate industry I am highly adaptable to new processes and policies. I enjoy working within a team providing support when needed to strengthen the whole, while also experienced staying focused and motivated to meet goals while working remote.
Overview
25
25
years of professional experience
Work History
Single Seat Escrow Officer
OSN Escrow, Inc.
04.2025 - Current
- Facilitate closing processes by preparing and reviewing escrow documents for accuracy.
- Manage escrow files, ensuring funds are accurately distributed according to contract terms.
- Coordinate communication between buyers, sellers, and lenders to ensure seamless transactions.
- Develop strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Enhance customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
Escrow Officer
Fidelity National Title
01.2017 - 01.2023
- Processed real estate transactions including resale, refinance, reverse, commercial and vacant lot ensuring compliance with legal requirements and industry standards.
- Coordinated with all parties maintaining clear communication and resolving issues promptly.
- Active in beta testing and training for new programs designed to streamline information gathering and file processing aimed at reducing transaction times and enhancing client satisfaction.
- Worked efficiently both in office and remote positions.
Escrow Officer
First American Title
01.2014 - 01.2017
- Processed escrow transactions from opening to closing ensuring compliance and client satisfaction.
- Communicated and coordinated with all parties in transaction.
- Conducted document signings with Buyers/Sellers.
- Located in Sacramento office while also providing remote support for Northern California offices.
Escrow Officer
Fidelity National Title
01.2003 - 01.2014
- Managed escrow processes, ensuring compliance with legal standards and timely completion of transactions.
- Facilitated communication between buyers, sellers, and agents to keep all parties informed and resolve issues efficiently.
- Reviewed and prepared escrow documents, reducing errors and improving transaction accuracy.
- Coordinated with lenders and title companies, enhancing workflow and reducing closing times.
- Supervised escrow assistants, fostering a collaborative and productive work environment.
Escrow Assistant
Commerce Title
01.2001 - 01.2003
- Responsible for opening and closing files, including funding and disbursement.
- Coordinated and communicated with all parties.
- Maintained accurate records and documentation.
Education
Associate of Arts - Psychology
American River College
Sacramento, CASkills
- Ability to Process an Escrow file from start to finish, Communication, Problem-solving, Time management, Attention to detail, Adaptability, Analytical thinking, Self-Motivated
Timeline
Single Seat Escrow Officer
OSN Escrow, Inc.
04.2025 - Current
Escrow Officer
Fidelity National Title
01.2017 - 01.2023
Escrow Officer
First American Title
01.2014 - 01.2017
Escrow Officer
Fidelity National Title
01.2003 - 01.2014
Escrow Assistant
Commerce Title
01.2001 - 01.2003
Associate of Arts - Psychology
American River College