Jessica Mason
Delray Beach,FL
Summary
Customer-focused professional with experience in fast-paced environments, recognized for building strong client relationships and adapting quickly to new systems and responsibilities. Detail-oriented and dependable, with a commitment to delivering accurate service and creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Athlete Sales Associate
Nike
Toronto, CA
11.2024 - 09.2025
- Awarded top sales athlete during probationary period for exceeding sales targets and demonstrating exceptional customer engagement.
- Crossed trained across multiple departments including footwear, apparel, and cash handling, demonstrating adaptability and operational versatility.
- Processed high volume transactions with accuracy while maintaining register accountability and attention to detail.
- Delivered consultative customer service, building strong client relationships and contributing to overall store performance.
Waitress
Hopdoddy Burger Bar
Dallas, TX
05.2023 - 12.2023
- Managed high volume tables in a fast paced environment while maintaining accuracy in order entry and billing.
- Processed customer payments using POS systems, handling cash and card transactions with precision and accountability.
- Delivered professional customer service under pressure, resolving issues efficiently while maintaining composure.
- Collaborated with team members to ensure smooth operations and consistent service standards during peak hours.
Cashier
Summerhill Market
Toronto, CA
08.2022 - 03.2023
- Processed high volume cash, debit, and credit transactions with strong accuracy and attention to detail.
- Operated POS systems and payment processing equipment to complete transactions efficiently.
- Maintained cash drawer accountability and ensured proper handling of funds during shifts.
- Delivered professional customer service while managing in store inquiries and phone communications.
Education
Associate of Arts - Business
Palm Beach State College
Boca Raton, FL05-2026
Skills
- Attention to detail
- Reliable and responsible
- Customer service
- Payment processing
- Time management
- Problem-solving
Timeline
Athlete Sales Associate
Nike
11.2024 - 09.2025
Waitress
Hopdoddy Burger Bar
05.2023 - 12.2023
Cashier
Summerhill Market
08.2022 - 03.2023
Associate of Arts - Business
Palm Beach State College