Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Matteson

Athens

Summary

Dynamic and compassionate Direct Support Professional with a proven track record at Advantage Behavioral Health, skilled in individualized support planning and client documentation. Adept at fostering team collaboration and enhancing person-centered client outcomes through effective communication and goal setting. Committed to advocating for clients' rights and ensuring access to essential resources.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Advantage Behavioral Health
Madison, GA
01.2024 - Current
  • Assisted clients in developing life skills through personalized training and support plans.
  • Coordinated efforts with diverse teams to develop and implement customized service plans aimed at enhancing person-centered outcomes.
  • Evaluated client progress and maintained detailed records to support informed care adjustments.
  • Advocated for clients' rights, ensuring access to necessary resources and services within the community.
  • Maintained detailed records of client behavior patterns and achievements to support collaborative care efforts.

Volunteer

City of Refuge
Atlanta, GA
02.2021 - 06.2023
  • Developed resource materials for clients, enhancing accessibility to essential services.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Trained new volunteers on operational procedures and client engagement strategies.

Project Manager

Manning Brothers
Athens, GA
02.2015 - 12.2017
  • Led cross-functional teams to deliver projects on time and within scope.
  • Developed project timelines and resource allocation strategies for optimal efficiency.
  • Implemented risk management processes to mitigate potential project delays.
  • Facilitated stakeholder meetings to align project goals with organizational objectives.

Education

Bachelor of Arts - Hospitality/Food Service Management

Johnson & Wales University
Charleston, SC

Skills

  • Client support
  • Compassionate caregiving
  • Client documentation
  • Decision-making support
  • Goal setting
  • Team collaboration
  • Social skills development
  • Progress documentation
  • Individualized support planning
  • Verbal and written communication
  • Case documentation

Certification

  • Person-centered Apprenticeship, DOL - 2025

Timeline

Direct Support Professional

Advantage Behavioral Health
01.2024 - Current

Volunteer

City of Refuge
02.2021 - 06.2023

Project Manager

Manning Brothers
02.2015 - 12.2017

Bachelor of Arts - Hospitality/Food Service Management

Johnson & Wales University
Jessica Matteson