Jessica Matthews

• Sales, Education, Support
• Set up new accounts for over 30-40 Natural Product companies.
• Monitored, directed and trained store owners, managers and teams for over 250 Independent, Chain and Infra accounts in Texas Louisiana and Arkansas such as Sprouts, WFM, HEB, NGVC, Vitamin Plus, Market Street stores,
• Worked with Distributors – Kehe, UNFI, Threshold, Select.
• Worked with Key Account managers, Cooperate leaders, store leaders, team trainers, floor staff for advocacy, sales support, ordering
• Visited stores weekly- Set up, directed and hosted trainings - Dinner Trainings, educator visits, webinars, department trainings, one on one and group calls.

Attended and worked

Natural Products Trade Show Anaheim California 2018 | multiple Sales Booth for 4-10 Natural Companies
HEB Summit – 2018/2019/2020
Sprouts Fest – 2017/2018/2019
Kehe Trade Show – New Orleans - 2020

• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Prepared contracts and related documentation according to strict standards.
• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
• Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
• Discussed financial options with clients and provided informed suggestions.
• Oversaw contract performance with preferred partners by managing override payment, performance and projection.

• Explained different yoga styles and poses to students.
• Developed safe and effective exercise programs for class members.
• Led up to 8 classes per week.
• Retained knowledge of studio offerings, programs and pricing to promote brand and guide registration.
• Motivated clients to achieve their personal fitness goals through developing and modifying routines.
• Helped students of different abilities levels boost health with skill-adjusted classes.
• Educated participants on team sports techniques and instructed on correct approaches for play.
• Maintained positive relationships with class members through personalized and knowledgeable service.

• Managed purchasing activity associated with lifestyle items-candles, apparel, active gear, housewares.
• Kept awareness of inventory, signage, and cleanliness
• Tracked product movement, used systems and made reports to avoid over and under ordering.
• Emailed leadership daily recaps, supported visions, and future promotions
• Stayed in contact with partnering companies; updated information regarding credits, sales, orders, out of stocks and return policies.
• Created systems for TM knowledge, regarding company returns policy/guest returns, contact info for companies, order books, and upcoming promos.
• Shared knowledge with team by-teaching others DVO, SMORES, returns, merchandising (top movers), and product placement for fronting duties.
• Requested signs for different brands/ made an area for credits that were waiting for RA.
• Kept up with credits by checking Irma; stayed connected to reps and leadership.
• Phased out items that have been on hand for too by adding sales.
• Used Item Opportunity reports.
• Brought in items and arranged displays for a higher regional ranking.
• Store Ops-budgeted and checked margin rates.

Whole Body –Kirby,

Houston, TX▪

January 2014-October 2014

• Merchandised and ordered magazines, cards, water bottles, filters, books, apparel, shoes candles, incense, and lifestyle items.
• Apparel – organized inventory, requested signs, department supplies, fold, clean, and checked on credit returns - built displays that were welcoming and easy to shop.
• Kept track of orders, returns, and sales tracking reports.
• Kept loss to a minimum by tagging items that were easily stolen. Stayed in contact with reps for credits, while being organized.

Whole body team member, Sales Driver, Personal Shopper, TMAG

May 2012– January 2014

• Worked in Whole Body - Vitamins, Bodycare and Lifestyle.
• TMAG –Store planning group. Worked with teams, organized events, shared ideas to help better the store.
• Team trainings and meetings for whole body sales driver, and TMAG
• Managed and shopped personal shopper orders for store.

Cashier-February 2011– May 2012

• Gave the highest level of guest service while being, speedy, organized, and attentive to cash handling.