Jessica Mattox
Armuchee,MI
Summary
Dynamic, results-driven professional eager to embrace new challenges and contribute to team success. Possesses a robust work ethic, exceptional adaptability, and outstanding interpersonal skills that foster collaboration and engagement. Proven ability to thrive in independent settings while rapidly acquiring new competencies. Committed to delivering high-quality results and driving continuous improvement in all endeavors.
Overview
14
14
years of professional experience
Work History
Veterinary Assistant
Lakeview Animal Clinic
02.2018 - Current
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Assisted veterinarians in examining animals.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Monitored post-surgical pet care and administered medication under vet direction.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Sterilized and maintained veterinary care instruments and equipment.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Trained new veterinary staff on office procedures and requirements.
- Collected fluids from animals for laboratory testing.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Administrative customer service
Dog Groomer
Classy Critters Boarding and Grooming
08.2016 - 02.2018
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
- Cared for pets during owners' absences.
- Handled cash transactions accurately when accepting payment from customers.
- Administered medications to animals.
- Scheduled appointments for clients using online software programs.
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Followed precise feeding instructions and schedules for animals under care.
- Reviewed pet records from daily visits and appointments, entering important data into system.
Kennel Technician
Culbreth Carr And Watson Animal Clinic
05.2011 - 08.2016
- Walked animals outside to avoid accidents in play areas or bedding.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Cleaned living areas to provide healthy environment for boarded animals.
- Walked dogs while enforcing good behavior and manners.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Walked and exercised dogs during owner absences.
Education
High School Diploma -
Pepperell High School
Lindale, GA05.2009
Skills
- Reception Area Maintenance
- Patient Bathing
- Animal Safety
- Procedure Support
- Medication Administration
- Client Education
- Proficient in [Software]
- Cleaning and Sanitizing
- Patient Recordkeeping
- Sales and Upselling
- Appointment Scheduling
- Veterinarian Assistance
- Customer Billing
- Relationship Building
- Equipment Preparation
- Microsoft Office
- Customer Service
Timeline
Veterinary Assistant
Lakeview Animal Clinic
02.2018 - Current
Dog Groomer
Classy Critters Boarding and Grooming
08.2016 - 02.2018
Kennel Technician
Culbreth Carr And Watson Animal Clinic
05.2011 - 08.2016
High School Diploma -
Pepperell High School
Education and Training
other