Jessica May
Bellefontaine,OH
Summary
Experienced endoscope repair technician with a background in medical device testing, equipment calibration, and parts replacement. Known for strong attention to detail, problem solving, and accurate work order tracking.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Flexible endoscopy repair technician
Agiliti Health
Bellefontaine, Ohio
03.2020 - Current
- Inspected Agiliti Health medical equipment for damage, wear, and safety concerns.
- Assisted in repairs of hospital devices using hand tools, test equipment, and replacement parts to ensure operational readiness.
- Tested devices for proper function according to Agiliti Health service procedures.
- Calibrated equipment settings to match hospital and patient care requirements.
- Followed safety rules while handling electrical, mechanical, and medical devices.
- Repaired malfunctioning systems by replacing defective components or making necessary adjustments.
- Read and understood diagrams and schematics to accurately perform repairs.
- Repaired and performed quality testing of products to meet established specifications.
- Developed strategies that streamlined repair processes, contributing to more efficient job completion.
- Diagnosed system malfunctions and identified solutions to resolve technical issues, enhancing device reliability.
Medical Assistant
Memorial Urology
Marysville, Ohio
01.2018 - 03.2020
- Documented medical histories and updated patient charts in EMR system to ensure accurate patient records.
- Assisted providers with urology procedures and minor office treatments.
- Collected urine samples and processed lab specimens for testing to support timely diagnosis and treatment.
- Measured vital signs and reported changes to clinical staff.
- Cleaned and sterilized instruments according to clinic safety standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments under physician orders to ensure patient adherence to care plan.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Processed insurance claims forms with accuracy and attention to detail. in accordance with applicable regulations.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
Phlebotomy Team Lead
Mary Rutan Hospital
Bellefontaine, Ohio
08.2002 - 10.2017
- Led phlebotomy workflow across Mary Rutan Hospital inpatient and outpatient areas.
- Trained phlebotomy staff on specimen collection, patient identification, and safety.
- Monitored blood draw accuracy and specimen labeling for laboratory processing.
- Reviewed worklists and prioritized stat orders for timely specimen collection.
- Resolved difficult draws and supported patients throughout phlebotomy procedures.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Ensured phlebotomy cart, carrier, and station were stocked for efficient operations.
- Assisted in the training and mentoring of new phlebotomy staff.
- Analyzed departmental operations to identify improvement opportunities.
- Participated in continuing education programs related to laboratory practices and techniques.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Medical Assistant
Florencio Reyes M.D
Sidney, Ohio
07.1996 - 09.2000
- Administered injections to patients promptly.
- Collected vital signs, histories, and medication updates for internal medicine patients.
- Supported providers with injections, EKGs, and basic office procedures, and assisted with flex sigs in office.
- Managed specimen collection, labeling, and transport for internal medicine testing.
- Prepared exam rooms for internal medicine visits and procedures and maintained sterilized scopes for patient safety.
- Maintained accurate electronic medical records for patient visits to support continuity of care.
- Explained treatment procedures and physician instructions to improve patient understanding and compliance.
- Changed wound dressings to help prevent infection and monitor healing.
- Coordinated injection administration for patients in timely manner.
- Gathered vital signs, patient histories, and medication updates for internal medicine care.
- Assisted providers with injections, EKGs, and in-office procedures, including flex sigs.
- Oversaw specimen collection, labeling, and transport for internal medicine testing workflows.
- Prepared exam rooms for visits and procedures while maintaining scope sterilization for patient safety.
- Documented patient visits in electronic medical records to support continuity across care teams.
- Reviewed treatment steps and physician instructions with patients to improve understanding and follow-through.
- Managed wound dressing changes to reduce infection risk and support healing progress.
- Delivered timely injection care for patients.
- Supported accurate collection of vital signs, histories, and medication updates for internal medicine patients.
- Contributed to procedural support for injections, EKGs, basic office procedures, and flex sigs.
- Enabled reliable specimen collection, labeling, and transport for internal medicine testing.
- Helped maintain clean exam rooms and sterilized scopes for safe internal medicine care.
- Preserved continuity of care through accurate electronic medical record documentation.
- Improved patient understanding by explaining treatment procedures and physician instructions clearly.
- Supported wound care by changing dressings and monitoring healing conditions.
Education
High School Diploma -
Riverside High School
De Graff, OH06-1996
Skills
- Endoscope repair
- Medical device testing
- Equipment calibration
- Schematic reading
- Parts replacement
- Device inspection
- Work order tracking
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Maintaining components
- Repair documentation
- Equipment Repair
- Soldering proficiency
- Professionalism
Certification
- RMA
- PBT (ASCP)
Timeline
Flexible endoscopy repair technician
Agiliti Health
03.2020 - Current
Medical Assistant
Memorial Urology
01.2018 - 03.2020
Phlebotomy Team Lead
Mary Rutan Hospital
08.2002 - 10.2017
Medical Assistant
Florencio Reyes M.D
07.1996 - 09.2000
High School Diploma -
Riverside High School