Hi, I’m
Jessica McGavin
Leesburg,Va
Summary
Customer-oriented hostess with over 6 years experience. Excellent multi-tasking skills while maintaining organization. Friendly, and personable while maintaining a level of professional with all staff and guests. Great leadership skills and an excellent team player.
Overview
14
years of professional experience
Work History
Clyde's Willow Creek Farm Broadlands, VA
Host, Top-Gun Host
.1 -1 - .1 -1
Job overview
- Worked directly with guests requests to ensure a pleasant dinging experience
- Provided professional, friendly and engaging service
- Gained knowledge of the restaurant , menus and products
- Answered telephones and worked directly with open table
Tappy's YogurtCoppell, TX
Shift Leader
02.2011 - 02.2012
Job overview
- Maintained high standards of cleanliness and sanitation.
- Maintained clean dining room, lobby and service areas at all times.
- Maintained and ensured high levels of friendly customer service toward all guests
- Monitored the functionality of the frozen yogurt machines
- Monitored the quality of frozen yogurt and other food products to be served
- Trained new staff members and built a strong, customer service related staff
Clyde's Willow Creek FarmBroadlands, VA
Top-Gun host, Maitre d'
03.2012 - Current
Job overview
- Mastered the OpenTable system for reservations and restaurant organization
- Worked directly with managers and servers to ensure quality service or all guests
- Trained new staff to develop skills needed for successful customer service
- Consistently provided professional, friendly and engaging service.
- Set dining tables according to type of event and service standards.
- Answered telephones and mastered guest relations
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Assisted co-workers whenever possible.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Education
Stone Bridge High SchoolAshburn, VA
High School Diploma
2009
University Overview
Skills
- Guest Oriented
- Quick problem solver
- Organized and Detail Oriented
- Honest, trustworthy and punctual
- Leadership skills
- Personable, friendly and welcoming
Accomplishments
Accomplishments
- Best at the door, Clyde's Willow Creek farm, 2009
- Host of the year, Clyde's Willow Creek Farm, 2012
- Lifetime achievement award ,Clyde's Willow Creek farm, 2014
Timeline
Top-Gun host, Maitre d'
Clyde's Willow Creek Farm
03.2012 - Current
Shift Leader
Tappy's Yogurt
02.2011 - 02.2012
Host, Top-Gun Host
Clyde's Willow Creek Farm
.1 -1 - .1 -1
Stone Bridge High School
High School Diploma
Similar Profiles
Christian HomsuwanChristian Homsuwan
Server at Clyde's Willow Creek FarmServer at Clyde's Willow Creek Farm
Dennis LearnerDennis Learner
PROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEKPROSTORAGE SELF-STORAGE MGR, CONTRACTUAL MANAGEMENT at CHRISTMAS FARM RESORT, STONEFORT INN, INN ON CHURCH, MEADOW CREEK MOUNTAIN RESORT, VUE WINE BAR, WILLOW CREEK
Ryan VulgamoreRyan Vulgamore
Host at Clydes Willow Creek FarmHost at Clydes Willow Creek Farm