Jessica McIntosh
Brooklyn
Summary
Driven academic pursuing hands-on experience in relevant field, eager to apply theoretical knowledge to practical challenges. Demonstrates strong analytical skills and a proactive approach to problem-solving in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Full Service Mechanical
Brooklyn
02.2021 - 08.2022
- Scheduled appointments and coordinated service requests for technicians and customers.
- Managed incoming calls, directing inquiries to appropriate staff members effectively.
- Collaborated with team members to streamline front desk operations and enhance efficiency.
Graphic Design Intern
Student Youth Employment Program
Brooklyn
07.2023 - 08.2023
- Created visual content for social media campaigns and marketing materials.
- Designed graphics for websites, brochures, posters and other marketing materials using Adobe Creative Suite applications such as InDesign, Photoshop and Illustrator.
- Conducted research on design trends and competitor visuals to inform projects.
Waitress
The Grapevine Restaurant
Amherst
01.2024 - 09.2024
- Provided attentive service to guests in a fast-paced restaurant environment.
- Handled customer inquiries and resolved issues with professionalism and courtesy.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
Bachelor of Science - Biological Sciences
University At Buffalo
Amherst05-2026
Skills
- Team collaboration
- Customer service
- Time management
- Attention to detail
- Research and analysis
- Laboratory techniques
- Positive and professional
Accomplishments
- High school diploma
- TA in undergraduate biology lab
- Dean's list
- Letters of recommendation
Affiliations
- Running and fitness
- Painting
- Reading
Certification
- BLS Provider
References
References available upon request.
Timeline
Waitress
The Grapevine Restaurant
01.2024 - 09.2024
Graphic Design Intern
Student Youth Employment Program
07.2023 - 08.2023
Receptionist
Full Service Mechanical
02.2021 - 08.2022
Bachelor of Science - Biological Sciences
University At Buffalo
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