Jessica McIntyre
Murrieta,CA
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Inland Empire Womens Center
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor procedures, including preparing rooms and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Specialty Sales Team Lead
Target
05.2023 - 11.2024
- Motivate the team to meet sales goals and develop and execute strategies to increase sales
- Provide excellent customer service, resolve complaints, and maintain positive customer relations
- Create schedules, train, and develop the team, and hold team members accountable
- Manage operational processes, including merchandising, pricing, and backroom processes
- Monitor performance metrics, analyze sales data, and provide reports to upper management
- Model a culture of safety and compliance and ensure the team works in a safe manner
- Create a guest-obsessed culture and ensure the shopping experience meets the needs of guests
Assistant Manager Softlines
Dicks Sporting Goods
08.2018 - 05.2023
- Responsible for managing the day-to-day operational aspects of their store department
- Operationally plan and organize both short-term and long-term with the guidance of the Store Manager
- Actively recruit in the community and support opportunities for teammates to give back to their community
- Partnered with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning
- Including payroll budget and scheduling
- Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies
- Drives shrink results through compliance to all guidelines involved with safety, loss prevention and cash-handling procedures
Education
Medical Assisting Diploma -
Concorde Career College
San Bernardino, CA01.2025
High School Diploma - undefined
Anacortes High School
Anacortes, WA06.2007
Skills
- Vital Signs
- Strong Communication
- Handling and Restraint Techniques
- Medication Calculation/Administration
- Sanitization/ Sterilization Procedures
- Urine Culture and Specimen Collection
- EKG/Pulmonary Testing
- Laboratory Procedures
- EMR/EHR
- Exam Room Set-up
- HIPPA Compliance
- Venipuncture/Injections/Capillary Puncture
- Excellent Interpersonal Relations
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Procedure assistance
- Patient relations
Certification
- CPR/First Aid Certified
- BLS Certified
Timeline
Medical Assistant
Inland Empire Womens Center
01.2025 - Current
Specialty Sales Team Lead
Target
05.2023 - 11.2024
Assistant Manager Softlines
Dicks Sporting Goods
08.2018 - 05.2023
High School Diploma - undefined
Anacortes High School
- CPR/First Aid Certified
- BLS Certified
Medical Assisting Diploma -
Concorde Career College
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