Jessica Mckenzie
Litchfield,ME
Summary
Dedicated and compassionate professional with experience in healthcare support, disability services, and retail management. Skilled in communication, teamwork, organization, and leadership, with a strong ability to adapt to fast-paced environments. Proven ability to build positive relationship, manage responsibilities efficiently, and provide high-quality support to clients and teams. Committed to reliability, professionalism, and creating positive experiences for those i serve.
Overview
12
12
years of professional experience
Work History
Personal Care Assistant
Andwell
Lewiston, ME
09.2022 - Current
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored client health and reported changes to healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Developed personalized care plans in collaboration with families and health staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
Produce Manager
Gowells Shop and Save
Litchfield ME
05.2022 - 06.2024
- Managed daily operations of produce department, ensuring high-quality standards and freshness.
- Trained staff on proper handling and storage techniques for perishable items.
Direct Support Professional
Progressive Housing Associates
Warren ME
08.2021 - 05.2022
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Implemented individualized care plans, ensuring alignment with client needs and preferences.
- Monitored client progress, documenting behavioral changes and reporting findings to management.
- Facilitated engaging activities promoting social interaction and skill development among clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Substitute Teacher /Special Education Teacher
Rsu 4
Sabattus, ME
12.2013 - 08.2021
- Delivered engaging lesson plans to diverse groups of students in various subject areas.
- Managed classroom behavior, fostering a positive and productive learning environment.
- Collaborated with full-time teachers to align instructional strategies and curriculum goals.
- Adapted teaching methods to accommodate individual student needs and learning styles.
- Implemented school policies and procedures effectively during daily operations.
- Provided constructive feedback on student performance to support academic growth.
- Developed professional relationships with students, parents, and staff to enhance communication and trust.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Associate of Applied Science - Accounting
Purdue University Global
Lewiston ME Skills
- Customer service
- Resource management
- Department leadership
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Team collaboration
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Computer skills
- Decision-making
- Customer relations
- Professional and courteous
- Work Planning and Prioritization
- Scheduling and coordinating
- Self motivation
- Hiring and training
- Goal setting
- Task delegation
- Quality control
Timeline
Personal Care Assistant
Andwell
09.2022 - Current
Produce Manager
Gowells Shop and Save
05.2022 - 06.2024
Direct Support Professional
Progressive Housing Associates
08.2021 - 05.2022
Substitute Teacher /Special Education Teacher
Rsu 4
12.2013 - 08.2021
Associate of Applied Science - Accounting
Purdue University Global