JESSICA MCPHERSON
Moscow,Tennessee
Summary
Veterinary assistant with 4 years experience in small animal care. Proficient in surgical assistance, medication administration, vital sign monitoring, and educating pet owners on animal health. Committed to delivering compassionate care to all furry patients.
Overview
12
12
years of professional experience
Work History
Vet Assistant
Germantown Animal Hospital
06.2021 - 07.2025
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided customer support to clients, answering questions and addressing concerns.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Groomed and bathed animals to maintain hygiene and appearance.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
Shift Supervisor
Starbucks
Germantown, TN
09.2020 - 01.2021
- Completed jobs with high accuracy, carefully studying schedules and estimating labor requirements for effective planning.
- Maintained compliance with OSHA requirements through well-implemented safety standards.
- Controlled team behavior and daily activities through effective disciplinary and motivational measures.
- Trained and mentored team members in company policies and led by example to promote company mission and values.
- Improved team performance by offering direction and hands-on support.
Shift Supervisor
Home Centric
Germantown, TN
08.2019 - 08.2020
- Covered production demands with well-coordinated schedules and work assignments.
- Trained and mentored team members in company policies and led by example to promote company mission and values.
- Cemented employee understanding of job duties and performance objectives with effective training programs.
- Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs.
Barista/Cashier
Target
Germantown, TN
09.2017 - 08.2019
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
- Made fresh sandwiches and drinks as per Starbucks quality standards.
- Covered multiple store areas by cross-training in different roles.
- Rang up customer items quickly and accurately using POS system.
- Responsible for ordering new stock for Starbucks weekly.
Barista
Starbucks
Cordova, TN
06.2014 - 03.2016
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment.
- Created warm and welcoming atmosphere by promptly greeting customers and addressing needs.
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
- Cleaned and sanitized work areas, utensils, and equipment.
- Took customer orders and conveyed them to other employees for preparation.
Barista/Cashier
Super Target
Cordova, TN
05.2013 - 06.2014
- Boosted repeat business with routine suggestions of loyalty programs and store cards.
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
- Prepared fresh food and drinks as needed.
- Cross trained to fill in needs for Target as general store cashier.
Education
High School Diploma - undefined
Fayette Ware High School
Somerville, TN05.2012
Skills
- Animal Handling Restraint : Lifting and safe handling of various animal species
- Phlebotomy :Drawing blood samples for testing
- Medication Administration: Preparing and administering medications, including oral, injectable, and intravenous
- Anesthesia Monitoring: Monitoring vital signs, oxygen levels, and administering anesthetic agents
- Diagnostic Testing :Performing and assisting with tests like urinalysis, fecal exams, and bloodwork
- Surgical Assistant :Preparing surgical instruments and assisting veterinarians during procedures
- Laboratory Procedures : Processing samples, operating lab equipment, and maintaining lab records
- Radiography : Assisting with x-rays and other imaging techniques
- Patient Triage : Assessing and prioritizing patients based on the severity of their condition
Technical Skills:
- Vaccination Administration: Preparing and administering vaccines according to protocols
- Grooming : Bathing, nail trimming, and basic grooming
- Communication: Effectively communicating with pet owners, veterinarians, and other staff members
- Empathy: Showing compassion and understanding towards animals and their owners
- Teamwork: Collaborating with other veterinary professionals to provide quality care
- Organization: Maintaining accurate medical records, inventory, and schedules
- Problem - solving : Identifying and resolving issues related to animal health and treatment
- Time Management: Prioritizing tasks and managing time effectively in a fast-paced environment
- Customer Service Providing excellent service to clients, answering questions, and addressing concerns
Timeline
Vet Assistant
Germantown Animal Hospital
06.2021 - 07.2025
Shift Supervisor
Starbucks
09.2020 - 01.2021
Shift Supervisor
Home Centric
08.2019 - 08.2020
Barista/Cashier
Target
09.2017 - 08.2019
Barista
Starbucks
06.2014 - 03.2016
Barista/Cashier
Super Target
05.2013 - 06.2014
High School Diploma - undefined
Fayette Ware High School