Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Mertins

WAUKESHA,WI

Summary

Hardworking and passionate job seeker with 25 years of cosmetology experience working with diverse clients. Experienced in providing high-end cosmetology services to clients while maximizing loyalty by delivering exceptional service to every guest. Knowledgeable about health sanitation, strong attention to detail, and excellent customer service skills. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

Master Hair Designer

Self Proprietor
01.2016 - Current
  • Developed a loyal following of clients due to excellent communication skills combined with effective networking and positive word-of-mouth referrals from satisfied customers.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Answered phone calls and emails in a timely manner to address client needs and schedule appointments.
  • Increased revenue through effective customer service and inventory management.

Hairstylist

Studio 890 Salon And Spa
08.1999 - 12.2015
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Collaborated with fellow stylists to create a positive work environment.
  • Completed safety training to minimize risk of infection or injury to customers.


Education

Associate of Applied Science - Health Information Technology

Waukesha County Technical College
Pewaukee, WI
05.2024

Associate of Applied Science - Medical Coding Specialist

Waukesha County Technical College
Pewaukee, WI
05.2024

Skills

  • Business Management
  • Health Code Compliance
  • Schedule Management
  • Payment Processing
  • Effective problem solving and decision making
  • Clear Communication
  • Relationship building
  • Data Entry
  • Continuing education
  • Experience with desktop and laptop computers
  • Knowledge and training on Microsoft systems

Timeline

Master Hair Designer

Self Proprietor
01.2016 - Current

Hairstylist

Studio 890 Salon And Spa
08.1999 - 12.2015

Associate of Applied Science - Health Information Technology

Waukesha County Technical College

Associate of Applied Science - Medical Coding Specialist

Waukesha County Technical College
Jessica Mertins