Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Jessica Meyers

Jessica Meyers

Lincoln,NE

Summary

Experienced customer service manager with over a decade of expertise in diverse roles such as lead bartender/server, dental administrative assistant, and accounts payable clerk. Proven skills in customer service, accounting, and management, with a strong emphasis on fostering team dynamics and ensuring exceptional service. Advanced communication and organizational skills to drive customer satisfaction and operational efficiency while aiming to inspire and lead teams towards innovative solutions and continuous improvement.

Overview

10
10
years of professional experience

Work History

Head Server/Bartender/Cook

Steve O’s Lounge
Lincoln, NE
10.2018 - 07.2024
  • Effectively communicated with diverse individuals in a fast-paced environment.
  • Delivered exceptional customer service by being professional, friendly, and courteous.
  • Established favorable rapport with supervisors, team members and clients.
  • Contributed to the development and education of new team members, ensuring they were well-prepared for their responsibilities.

Dental Administrative Assistant

Morning Glory Dental
Lincoln, NE
11.2022 - 07.2023
  • Learned dental terms, charting, and coding quickly and efficiently
  • Scheduled, greeted, and inducted patients efficiently in a fast-paced office.
  • Verified patient insurance and benefits information.
  • Assisted in managing patient account balances and enforcing payment procedures.
  • Coordinated patient out-of-office referrals.
  • Assisted in treatment planning with doctors, patients, and insurance providers.
  • Updated and maintained patient records, including medical history and HIPAA compliance.
  • Wrote appeal letters for claims and pre-approvals to insurance companies.
  • Contributed to the creation and maintenance of a clean, organized, friendly, and inviting dental office.

Accounts Payable Clerk/Receptionist

Northside Winlectric Co.
Lincoln, NE
10.2017 - 10.2018
  • Maintained responsibility for managing Account Payables.
  • Managed the issuance of tax credits and debit memos.
  • Took responsibility for the organization, maintenance, and cleanliness of the showroom/warehouse.
  • Updated customer special pricing for submission.

Waitress/Bartender/Shift Manager

Down the Hatch
Lincoln, Nebraska
05.2014 - 10.2017
  • Fulfill customers’ needs; schedule, train and supervise staff

Education

Bachelor of Arts - Business Management

Doane University
08.2022

Associates Degree: Business Administration -

Southeast Community College
03.2018

Skills

  • Insurance Billing
  • Data Entry
  • Attention to detail
  • Records Management
  • Microsoft
  • Accounting
  • Business Law/Management
  • Economics
  • Invoice Processing
  • Policy Enforcement
  • Payment Processing
  • Team direction
  • Time Management
  • Customer service & engagement
  • Leadership
  • Problem Solving
  • Organizational skills
  • Communication
  • Self Motivator
  • Rapport Building
  • Motivational and Inspirational

References

  • Kylie Miller: Assistant Manager - Sports Clips, (402) 580-7443
  • Steve Overton: Owner of Steve O’s Lounge, (402) 429-2525
  • Bridget Thornton: IT Tech - BryanLGH Medical Center, (402) 770-8754
  • Erin Scott: Dental Administrator - Morning Glory Dental, (402) 525-7383

Timeline

Dental Administrative Assistant

Morning Glory Dental
11.2022 - 07.2023

Head Server/Bartender/Cook

Steve O’s Lounge
10.2018 - 07.2024

Accounts Payable Clerk/Receptionist

Northside Winlectric Co.
10.2017 - 10.2018

Waitress/Bartender/Shift Manager

Down the Hatch
05.2014 - 10.2017

Bachelor of Arts - Business Management

Doane University

Associates Degree: Business Administration -

Southeast Community College

Similar Profiles

CREATE PROFILE
Jessica Meyers