JESSICA MICELOTTA
Weymouth,MA
Summary
Highly motivated, dependable and detail-oriented pharmacy technician with 12 years experience in retail and mail order pharmacies seeking a challenging position in a reputable healthcare facility. Frequently praised as hard-working by my manager and peers, I can be relied upon to help your company achieve its goals with the ability to complete tasks on time in both individual and team settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Atrius Health
Plymouth, MA
03.2023 - Current
- Assist the team in fulfilling 250-320 prescriptions per day at the counter, drive-thru, and mail order service.
- Support the pharmacist by counting, measuring, and labeling prescriptions.
- Monitor inventory accuracy with effective management and regular cycle counts.
- Assists with billing, entering orders, verifying insurance, and correcting issues immediately.
- Solve prescription problems via telephone and at the counter.
- Provide exceptional customer service by going above and beyond to offer pharmacy support needs.
- Train team members.
- Float to other locations when needed.
- Order floor stock medication for Urgent Care, IM, Visual, and Specialty departments when needed.
- Communicate with doctors and nurse practitioners on a daily basis through the Epic System to confirm prescription details, ensuring the accuracy of dosage, directions, and patients' safety.
- I work full time 40+ hours per week
CERTIFIED SPECIALTY FULFILLMENT TECHNICIAN
BETH ISRAEL LAHEY HEALTH
Westwood, MA
11.2020 - 08.2023
- Receive approximately 200 prescription orders to fill, pack and ship per day
- Perform thorough and meticulous review of pharmacist's and tech's filled orders to ensure accuracy
- Ordered, rotate and restock medication inventory
- Perform daily cycle counts
- Collaborate closely with lead and techs to provide daily assistance, ensuring efficient workflow and successful completion of orders
- Train new pharmacy technicians .
- I worked full time 40+ hours per week
PHARMACY TECHNICIAN
RITE AID/WALGREENS
Brockton, MA
08.2011 - 10.2020
- Assisted the team in fulfilling 500-600+ prescription orders per day at the counter, drive-thru, and delivery service.
- Monitored inventory accuracy with effective management, and regular cycle counts.
- Assisted with billing, entering orders, verifying insurance, and correcting issues immediately.
- Solved prescription problems via telephone and at the counter.
- Provided exceptional customer service by going above and beyond to offer pharmacy support needs.
- Trained team members and mentored them on important procedures.
- Float to other retail store locations when needed.
- I worked 40+ hours per week.
Food/Beverage Server and Dishwasher
Boston Golf Club
Hingham, MA
03.2014 - 12.2019
- Managed food/beverage booth and refreshment cart
- Transported food/beverage items and offered above-and-beyond exceptional service to private club members
- Properly washes, stacks, and stores dishes, glassware, silverware, and cookware
- Helps Executive Chef and Sous Chefs prep food
Education
HIGH SCHOOL DIPLOMA - Brockton
Cardinal Spellman High School
05.2011
Skills
- Excellent organizational and problem solving skills
- Ability to work independently and efficiently
- Multi-tasking skills
- Meticulous attention to detail
- Dependable and reliable
- Team player
Certification
1. Board of Registration in Pharmacy PT15324
2. Certified Pharmacy Technician (CPht) 30144157
3. American Red Cross CPR Certified ID: 01KEN34
Timeline
Pharmacy Technician
Atrius Health
03.2023 - Current
CERTIFIED SPECIALTY FULFILLMENT TECHNICIAN
BETH ISRAEL LAHEY HEALTH
11.2020 - 08.2023
Food/Beverage Server and Dishwasher
Boston Golf Club
03.2014 - 12.2019
PHARMACY TECHNICIAN
RITE AID/WALGREENS
08.2011 - 10.2020
HIGH SCHOOL DIPLOMA - Brockton
Cardinal Spellman High School