Jessica Miles
Henderson,NV
Summary
Customer-focused hospitality professional with extensive experience in high-volume bar settings, looking to transition into a bartender role within a non-gaming bar or lounge. Proficient in drink preparation, guest interaction, and thriving in fast-paced service environments. Experienced in supporting bar operations, ensuring efficient workflow, and maintaining quality service during busy periods. Recognized for professionalism, clear communication, and consistently delivering high-quality guest experiences.
A strong team player who adapts easily to changing demands, with a proven ability to multitask while maintaining a clean and organized workspace. Dependable and results-driven, committed to contributing positively to team success and overall service excellence.
Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in providing courteous service, managing multiple tasks, and maintaining clean and organized workspace. Reliable and goal-oriented, ready to make positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Server
PT’s Gold
Henderson, NV
11.2020 - Current
- Deliver high-level food and beverage service in a fast-paced bar and restaurant setting
- Prepare and serve beer, wine, and standard cocktails while supporting bar operations during peak service
- Maintain strong product knowledge to make informed beverage recommendations and enhance guest experience
- Step behind the bar as needed to assist with drink preparation and maintain efficient service flow
- Manage guest tabs, POS transactions, and cash handling with accuracy and professionalism
- Build rapport with guests, contributing to repeat business and a welcoming atmosphere
- Coordinate with bar and kitchen staff to ensure timely, seamless service
- Maintain cleanliness, restocking, and organization of service and bar areas
Education
Associate Degree - Respiratory Therapy
Pima Medical Institute
Skills
- Craft Beverage & Cocktail Service
- High-Volume Bar & Restaurant Service
- Guest Experience & Hospitality
- POS Systems & Cash Handling
- Drink Preparation & Bar Support
- Upselling & Beverage Recommendations
- Bar Organization & Cleanliness
- Team Collaboration in Fast-Paced Environments
- Food handling
- Cash handling
- Professional attitude
Certification
- TAM Card (Alcohol Awareness Certification – Nevada)
- Food Handler Card
Additional Strengths
- Knowledge of classic cocktails including margaritas, mojitos, martinis, old fashioneds, and whiskey-based drinks
- Comfortable working in upscale, fast-paced bar and restaurant environments
- Strong ability to anticipate guest needs and provide personalized service
- Calm, professional, and efficient under pressure
- Quick learner with strong interest in craft cocktails and mixology development
Timeline
Food Server
PT’s Gold
11.2020 - Current
Associate Degree - Respiratory Therapy
Pima Medical Institute