JESSICA MILES
Henderson
Summary
Customer-focused hospitality professional with extensive experience in high-volume gaming bar environments. Skilled in drink preparation, cash handling, and delivering efficient, friendly service while managing bar-top gaming areas. Proven ability to multitask, maintain accuracy in fast-paced settings, and build strong relationships with regular guests.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Food Server
PT's Gold
Henderson
11.2020 - Current
- Deliver fast, efficient food and beverage service in a high-volume gaming bar environment
- Prepared drinks and supported bar operations to enhance customer satisfaction
- Provide service to guests using bar-top gaming machines
- Assisted behind bar to streamline service flow and improve guest experience
- Handle cash and POS transactions accurately
- Maintain compliance with alcohol service laws
- Established connections with loyal patrons to create a welcoming atmosphere
- Maintain cleanliness and organization
Education
Associate Degree - Respiratory Therapy
Pima Medical Institute
Las Vegas, NV 04.2023 - 01.2025
Skills
- High-Volume Food Service
- Drink Preparation
- Food safety
- Menu Knowledge
- Cash Handling
- POS system operation
- ID Verification
- Upselling
- Guest Retention
- Bar Organization
- Time management
- Attention to detail
- Problem solving
- Team Collaboration
- Teamwork
- Effective communication
Certification
- TAM Card (Nevada)
- Food Handler Card
Professional Overview
Customer-focused hospitality professional with extensive experience in high-volume gaming bar environments. Skilled in drink preparation, cash handling, and delivering efficient, friendly service while managing bar-top gaming areas. Proven ability to multitask, maintain accuracy in fast-paced settings, and build strong relationships with regular guests.
Timeline
Associate Degree - Respiratory Therapy
Pima Medical Institute
04.2023 - 01.2025
Food Server
PT's Gold
11.2020 - Current