Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Millar

Niles

Summary

Seasoned Registered Nurse Care Manager professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about navigating healthcare systems, patient advocacy and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Registered Nurse Care Manager

Corewell Health
10.2018 - Current

Interview and assess patients, families, caregivers for barriers to safe discharge planning.


Assist patients, families,caregivers with navigating through healthcare systems and barriers to better health.


Educate patients, families, caregivers on their rights, goals and options for care.


Assist the inter-disciplinary health care team in patient plan of care based on patient's rights, goals and choices of care.

Medical/Telemetry Staff Nurse

Corewell Health
06.2011 - 09.2018

Assess patient needs, implement plan of care with subsequent evaluation of client outcomes.


Advocate for and provide excellent patient care within a team environment to improve outcomes.


Coordinate patient care within the multidisciplinary team; including patients, families and caregivers


Provide support to team and management in service needs; serving in the charge nurse role.

Service Supervisor

DHL, Inc
08.2007 - 09.2008

Managed team of 30-70 individuals in quality control and service deadlines.


Scheduled team for peak operation times.


Assisted customers and venders in problem resolution.

Supervisor Outbound Operations

ABX Air, Inc
10.2004 - 09.2007

Managed team of 30-70 individuals in quality control and service deadlines.


Training of new employees.


Quarterly budget resolution.

General Manager

RTM, Inc
01.2000 - 11.2003

Managed team of 15-30 individuals in day to day operations.


Responsible for hiring, training, disciple, and periodic performance reviews of all employees.


Responsible for community outreach and partnerships.

Education

BSN -

Chamberlain College of Nursing
05.2016

ADN - undefined

Southwestern Michigan College
05.2011

Skills

  • HIPAA compliance
  • Care coordination
  • Healthcare documentation
  • Resource management
  • Communication
  • Organization

Certification

Accredited Nurse Care Manager, American Case Manager Association- 2025

Timeline

Registered Nurse Care Manager

Corewell Health
10.2018 - Current

Medical/Telemetry Staff Nurse

Corewell Health
06.2011 - 09.2018

Service Supervisor

DHL, Inc
08.2007 - 09.2008

Supervisor Outbound Operations

ABX Air, Inc
10.2004 - 09.2007

General Manager

RTM, Inc
01.2000 - 11.2003

ADN - undefined

Southwestern Michigan College

BSN -

Chamberlain College of Nursing