Jessica Miller
Midlothian,VA
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Goal-driven Sales Management professional bringing 2-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
6
6
years of professional experience
Work History
Sales Manager
Famous Footwear
Midlothian, VA
04.2023 - 03.2024
- Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
- Implemented new processes and procedures to increase efficiency and reduce costs while maintaining high levels of customer satisfaction.
- Analyzed financial data such as sales reports, profit and loss statements, inventory levels. to identify areas of improvement.
- Developed strategies for increasing sales and profitability by analyzing current trends, monitoring competitors' activities, and recommending changes in products or services.
- Recruited, trained, coached, and evaluated staff members on their performance.
- Traveling to different stores in Virginia.
Sales Associate
Ulta Beauty Inc.
Midlothian, VA
08.2022 - 08.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Overnight stock team.
- Sales competitions for brands sold by Ulta.
- Weekly plano set ups.
- Social media marketing for brand reps.
Swim Instructor
Quest swimming
Midlothian, VA
12.2020 - 08.2022
- Provided swimming instruction to individuals and groups of all ages.
- Organized lesson plans according to the individual needs of students.
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Instructed participants on water safety rules and regulations.
- Ensured that swimmers followed pool rules and regulations at all times.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Training of fellow new swim instructors.
Lifeguard
Ymca Of Greater Richmond
Richmond, VA
02.2018 - 04.2021
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Developed a comprehensive training program for new lifeguards.
- Responded quickly to medical emergencies in the pool area.
Education
High School Diploma -
Manchester High School
Midlothian, VA05-2022
Skills
- Performance Management
- Business Planning
- KPI analysis
- Solution selling
- Market Research
- Sales Reporting
- Staff Management
References
References available upon request.
Timeline
Sales Manager
Famous Footwear
04.2023 - 03.2024
Sales Associate
Ulta Beauty Inc.
08.2022 - 08.2023
Swim Instructor
Quest swimming
12.2020 - 08.2022
Lifeguard
Ymca Of Greater Richmond
02.2018 - 04.2021
High School Diploma -
Manchester High School