Jessica Mitchell
Philadelphia,PA
Summary
An achievement I accomplished was completing my security training courses. Also completing all home are training. An achievement I accomplished at target was having the ability to be apart of visual merchandise team.
Overview
10
10
years of professional experience
Work History
Sales Associate
Ross Dress for Less
08.2023 - 09.2025
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Security Officer
Homeland Intelligence Security Services
08.2022 - 07.2023
- Conducted routine patrols to ensure safety and security of premises.
- Monitored surveillance systems to identify and respond to potential security breaches.
- Collaborated with local law enforcement to enhance response plans for emergency situations.
- Trained new security personnel on protocols and emergency procedures to promote operational efficiency.
- Prepared detailed incident reports for management review, enhancing accountability and response strategies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during regency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- W emei z
Package Handler
UPS
11.2022 - 01.2023
- Operated material handling equipment to transport packages accurately and efficiently.
- Sorted and organized packages for timely distribution within warehouse operations.
- Collaborated with team members to ensure adherence to safety protocols during package handling processes.
- Get
- MAssystedRn iRn meaisntainingminveentory uingminventory accuracy through regular stock checks and reporting discrepancies.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques. d accurate shipping information on
- Updat
- At VerifiedC e correc ctn labelse t an t packages to avoid shipping to wrong addresses.
Retail Sales Associate
Target
03.2018 - 08.2022
- Restored sales floor organization to enhance customer experience. Assisted guests across all departments to address inquiries and needs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier
Walmart
08.2015 - 02.2018
- I was a cashier at Walmart. Handling every customers transaction in a friendly manner & interact with the customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma - undefined
Woodrow Wilson High School
Camden, NJ06.2013
Skills
- Cashiering
- Human resources
- Dietary aide experience
- Dietary Aide Experience
- Restaurant experience
- Sales
- Senior Care
- Conflict management
- Hotel experience
- Meal Preparation
- Direct sales
- Excellent Customer Service (3 years)
- Laundry
- Food Service
- Direct support
- Caregiving
- Care plans
- Security
- Home health
- Blood Draws (Less than 1 year)
- Nutrition
- Customer service
- Document management systems
- Cash register
- Food Production
- Medical Terminology (Less than 1 year)
- Cooking
- Food Preparation
- Medication Administration
- Documentation review
- Cleaning Experience
- Home health aide (Less than 1 year)
- Cash handling
- HIPAA
- Human Resources (Less than 1 year)
Timeline
Sales Associate
Ross Dress for Less
08.2023 - 09.2025
Package Handler
UPS
11.2022 - 01.2023
Security Officer
Homeland Intelligence Security Services
08.2022 - 07.2023
Retail Sales Associate
Target
03.2018 - 08.2022
Cashier
Walmart
08.2015 - 02.2018
High School Diploma - undefined
Woodrow Wilson High School