Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jessica Molina

Jessica Molina

Pasadena

Summary

Versatile and results-driven professional with experience at Amazon Fulfillment Center, adept in logistics and customer service. Excelled in optimizing delivery routes and enhancing customer satisfaction through effective problem-solving and strong communication skills. Demonstrated reliability by consistently meeting deadlines and surpassing company standards in data accuracy, contributing to organizational growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Delivery Partner

Amazon Fulfillment Center
07.2024 - Current
  • Proactively communicated any unforeseen obstacles or delays to customers, demonstrating transparency and professionalism in handling unexpected situations.
  • Utilized GPS technology effectively to find optimal routes and avoid unnecessary delays.
  • Maintained vehicle safety and cleanliness, ensuring a positive image for the company.
  • Developed strong relationships with clients through consistent communication and excellent service.
  • Enhanced customer satisfaction by providing timely and accurate deliveries with a friendly demeanor.
  • Improved delivery efficiency by optimizing routes and adhering to strict timeframes.
  • Delivered packages to customer doorsteps and business offices.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Minimized company liability and risks to loads by obeying traffic laws.

Data Entry Clerk/Freight Dispatch

CRL Logistics
08.2013 - 01.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
  • Followed data entry protocols, rules and regulations.

Product Assembler

Houston Manufacturing Specialty
05.2010 - 07.2012
  • Updated logs and completed production reports.
  • Demonstrated adaptability by quickly learning new assembly processes and techniques, allowing for seamless transitions between different product lines.
  • Utilized various hand tools, power tools, and specialized equipment to complete assigned tasks accurately and efficiently.
  • Consistently met production deadlines by staying focused and efficiently managing workload.
  • Assembled as many as Number Products each day.
  • Improved product quality with thorough inspection and adherence to company standards.
  • Packaged finished products, labeled boxes and stacked for shipment.
  • Adhered to safety practices and quality standards at all times.
  • Worked efficiently to minimize material and time waste.
  • Contributed to a positive workplace culture through active participation in team meetings and problem-solving sessions.
  • Actively communicated with supervisors regarding any potential challenges or issues faced during the assembly process, fostering open dialogue for resolution.
  • Increased production output, efficiently utilizing hand tools and machinery for assembly tasks.
  • Collaborated with quality assurance team, addressing and rectifying identified issues.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.
  • Followed safety protocols to maintain safe working environment.

Education

GED -

San Jacinto College
Pasadena, TX

Skills

  • Strong time management
  • Organizational growth
  • Reliability and punctuality
  • Effective problem solving
  • Efficient driving techniques
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Dependable and reliable
  • Multitasking and organization
  • Verbal and written communication
  • Valid Driver's license
  • Heavy lifting
  • Clean driving record
  • Map reading and navigation skills
  • Equipment operation
  • FLUENT IN LANGUAGE
  • Logistics
  • Lifts up to number pounds

Certification

HASC safety council certification

TWIC Card (expires Nov 2025)

Food and Handling Certification

TABC certification

Languages

Spanish-English
Native or Bilingual

Timeline

Delivery Partner

Amazon Fulfillment Center
07.2024 - Current

Data Entry Clerk/Freight Dispatch

CRL Logistics
08.2013 - 01.2020

Product Assembler

Houston Manufacturing Specialty
05.2010 - 07.2012

GED -

San Jacinto College

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Jessica Molina