Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melena Trevino

Pasadena

Summary

Dedicated and well organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

5
5
years of professional experience

Work History

Medical Records Clerk

United Providers
07.2022 - Current
  • Organized and maintained electronic medical records.
  • Processed patient information requests in an efficient manner.
  • Implemented new filing systems that improved document accessibility and provided structure between staff.
  • Assisted external healthcare professionals to review and resolve issues within patient records.

Receptionist

Mercedes Benz Of Houston Grnwy
02.2021 - 07.2022
  • Managed multi-line phone system to greet and direct incoming calls to different departments.
  • Coordinated scheduling for service appointments, optimizing workflow and relationships between clients and staff for customer satisfaction.
  • Processed customer inquiries and provided accurate information regarding vehicle services, products, questions , and concerns.
  • Maintained organized front desk operations, ensuring a welcoming environment for clients and visitors on a schedule.

Paraprofessional

Pasadena Independent School District
02.2021 - 05.2022
  • Supported classroom instruction by assisting teachers with lesson delivery and student engagement.
  • Implemented individualized education plans to provide a lesson plan for students.
  • Collaborated with educators to monitor student progress.
  • Facilitated communication between students, teachers, and parents to enhance educational balance between school and home.

Education

Associate of Science - Social And Behavioral Sciences

San Jacinto College
Pasadena, Texas, TX
05-2023

Skills

  • Data Entry
  • Administrative Support
  • Scheduling
  • Documentation and Record keeping
  • Microsoft Applications
  • HIPPA Compliance

Timeline

Medical Records Clerk

United Providers
07.2022 - Current

Receptionist

Mercedes Benz Of Houston Grnwy
02.2021 - 07.2022

Paraprofessional

Pasadena Independent School District
02.2021 - 05.2022

Associate of Science - Social And Behavioral Sciences

San Jacinto College
Melena Trevino