Dedicated and well organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
Work History
Medical Records Clerk
United Providers
07.2022 - Current
Organized and maintained electronic medical records.
Processed patient information requests in an efficient manner.
Implemented new filing systems that improved document accessibility and provided structure between staff.
Assisted external healthcare professionals to review and resolve issues within patient records.
Receptionist
Mercedes Benz Of Houston Grnwy
02.2021 - 07.2022
Managed multi-line phone system to greet and direct incoming calls to different departments.
Coordinated scheduling for service appointments, optimizing workflow and relationships between clients and staff for customer satisfaction.
Processed customer inquiries and provided accurate information regarding vehicle services, products, questions , and concerns.
Maintained organized front desk operations, ensuring a welcoming environment for clients and visitors on a schedule.
Paraprofessional
Pasadena Independent School District
02.2021 - 05.2022
Supported classroom instruction by assisting teachers with lesson delivery and student engagement.
Implemented individualized education plans to provide a lesson plan for students.
Collaborated with educators to monitor student progress.
Facilitated communication between students, teachers, and parents to enhance educational balance between school and home.
Education
Associate of Science - Social And Behavioral Sciences
San Jacinto College
Pasadena, Texas, TX
05-2023
Skills
Data Entry
Administrative Support
Scheduling
Documentation and Record keeping
Microsoft Applications
HIPPA Compliance
Timeline
Medical Records Clerk
United Providers
07.2022 - Current
Receptionist
Mercedes Benz Of Houston Grnwy
02.2021 - 07.2022
Paraprofessional
Pasadena Independent School District
02.2021 - 05.2022
Associate of Science - Social And Behavioral Sciences