Jessica Montgomery
Evansville,IN
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Assembly Internal Logistics Team Member
Toyota Motor Manufacturing Indiana
Princeton, IN
06.2023 - 07.2023
- Work in a fast pace environment where every job runs off the counter for the assembly line.
- Time management skills to work in a "Just In Time" work environment.
- Prevent assembly line from stopping.
- Memorization skills to keep track of line-side addresses.
- Work independently of your direct supervisor and management team.
- Team and group orientated.
- Good communication skills.
- Used critical eye and thinking.
Assembly Internal Logistics Team Member
Aerotek
Princeton, IN
08.2016 - 06.2018
- Work as a temporary employee for up to 2 years.
- Possess the ability to work in a fast pace environment.
- Use time management skills to work in a "Just In Time" work environment.
- Utilize memorization skills to keep track of line-side addresses.
- Work independently of your direct supervisor and management team.
- Be team orientated.
- Use critical eye and thinking.
Pharmacy Cashier
Walmart
Newburgh, IN
04.2011 - 08.2016
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Answered phone calls from customers regarding product availability and pricing information.
- Adhered to HIPAA regulations when handling confidential patient information.
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
- Participated in team meetings to discuss new initiatives or changes in processes.
- Answered customer questions and referred to pharmacist for medication information.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
Cashier
Walmart
Evansville, IN
05.2006 - 05.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Helped customers find specific products, answered questions and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
William Henry Harrison High School
Evansville, INSkills
- Communication skills
- Critical thinking
- Relationship Building
- Problem-Solving
- 50 WPM
- Telephone Etiquette
- Service Minded
- Effective Customer Upselling
Timeline
Assembly Internal Logistics Team Member
Toyota Motor Manufacturing Indiana
06.2023 - 07.2023
Assembly Internal Logistics Team Member
Aerotek
08.2016 - 06.2018
Pharmacy Cashier
Walmart
04.2011 - 08.2016
Cashier
Walmart
05.2006 - 05.2010
High School Diploma -
William Henry Harrison High School