Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Assembly Internal Logistics Team Member
Toyota Motor Manufacturing Indiana
Princeton, IN
06.2023 - 07.2023
Work in a fast pace environment where every job runs off the counter for the assembly line.
Time management skills to work in a "Just In Time" work environment.
Prevent assembly line from stopping.
Memorization skills to keep track of line-side addresses.
Work independently of your direct supervisor and management team.
Team and group orientated.
Good communication skills.
Used critical eye and thinking.
Assembly Internal Logistics Team Member
Aerotek
Princeton, IN
08.2016 - 06.2018
Work as a temporary employee for up to 2 years.
Possess the ability to work in a fast pace environment.
Use time management skills to work in a "Just In Time" work environment.
Utilize memorization skills to keep track of line-side addresses.
Work independently of your direct supervisor and management team.
Be team orientated.
Use critical eye and thinking.
Pharmacy Cashier
Walmart
Newburgh, IN
04.2011 - 08.2016
Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
Answered phone calls from customers regarding product availability and pricing information.
Adhered to HIPAA regulations when handling confidential patient information.
Resolved customer complaints in a professional manner while maintaining company policies and procedures.
Participated in team meetings to discuss new initiatives or changes in processes.
Answered customer questions and referred to pharmacist for medication information.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Maintained current knowledge of store promotions to highlight sales to customers.
Cashier
Walmart
Evansville, IN
05.2006 - 05.2010
Greeted customers and answered any questions they had about the store's products and services.
Delivered high level of customer service to patrons using active listening and engagement skills.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Helped customers find specific products, answered questions and offered product advice.
Used suggestive selling techniques to promote add-on sales.
Maintained work area and kept cash drawer organized.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Internal Logistics Team Member (Interim Team Lead) at Toyota Motor ManufacturingInternal Logistics Team Member (Interim Team Lead) at Toyota Motor Manufacturing
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting