Jessica Moon
Richmond,IN
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
9
9
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Custodian
Richmond Community Schools
Richmond, Indiana
03.2024 - Current
- Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail.
- Performed janitorial, groundskeeping and light maintenance work to enhance appearance of property.
- Set up tables for meetings or events according to instructions.
- Wore protective gear while using dangerous materials or heavy equipment to minimize accident risk.
- Responded promptly to requests from staff for maintenance work or emergency repair services.
Customer Service Representative
First Merchant
Daleville, In
03.2023 - 03.2024
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
Student Support Specialist
Ball State University
Muncie, In
08.2017 - 03.2023
- Coordinated workshops to enhance student engagement and success.
- Trained new staff on student support protocols and best practices.
- Maintained accurate records of student attendance, grades, and other data points.
- Organized and facilitated student group meetings, workshops, and activities.
Education
BBA - Business Administration
IU East
Richmond, Indiana 03.2026 - 03.2026
Bachelor of Science - Business Administration
Ball State University
Muncie, IN 01.2021 - 03.2023
GED -
Warren Central High School
Indianapolis, INSkills
- Attention to Detail
- Record keeping
- Event planning
- Customer service
- Project management
- Data entry
Certification
- For Hire
- OSHA certification
References
References available upon request
Timeline
BBA - Business Administration
IU East
03.2026 - 03.2026
Custodian
Richmond Community Schools
03.2024 - Current
Customer Service Representative
First Merchant
03.2023 - 03.2024
Bachelor of Science - Business Administration
Ball State University
01.2021 - 03.2023
Student Support Specialist
Ball State University
08.2017 - 03.2023
GED -
Warren Central High School